Training Manager Microsurgery (f/m/x)

Jobbeschreibung
Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.

  • Ability to develop training concepts based on customer segments, our full MCS solutions, sales best practice, objection handling and competitive analysis.

  • Strong ability to develop different types of digital content such as eLearning, How to Videos and other digital means.

  • Delivering training through various methods, such as webinar, congresses, customer support, classroom training and other digital methods.

  • Adhere to the global learning management processes in terms of certification, learning paths and validation of training material.

  • Liaise with the relevant business sectors/marketing and other internal stakeholders to support e.g. product launches, global learning initiatives etc,

  • Constantly communicating with customers and other departments to expand and disseminate knowledge of product and solution acceptance, application trends, customer needs and competitive information

  • Collects and shares global best practices as well as successful objection handling and continues to develop training on this basis

  • Application and Sales support at customer sites as part of personal development and content enrichment.

  • The ability to work closely and independently in functional teams on a international level.

  • Answer technical questions that come from different departments, such as the Support hotline.

  • Supports the QM department in dealing with complaints

  • International travel required from time to time to support global training activities.


  • Education Degree in Business Management or similar, or medical science, medical technology or engineering science

  • Work Experience +5 years Specific Knowledge

  • Fluent in English, Additional languages a plus.

  • Strong communication skills

  • Experience in solution selling, with solid experience in Neurosurgery a strong advantage

  • Solid clinical understanding of Microsurgery specifically in Neurosurgery

  • Proven ability to develop Training concepts for classroom and digital purposes

  • Must have a solid understanding of sales excellence as well as connectivity in Medical technology

  • Have solid commercial understanding for example: patient journey, customer workflow and customer segments

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