Jobbeschreibung
At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
We are looking for a Product Developer - Services to join our team and bring fresh ideas to our global service offerings at Endress+Hauser Group Services. As the bridge between strategy and execution, Group Services provides vital support to our business units worldwide. In this role, you'll collaborate with a dynamic team to shape the future of industrial services.
Are you passionate about designing innovative solutions that enhance the customer experience? Do you thrive in an agile environment where collaboration and digital transformation go hand in hand? Are you eager to play a key role in deploying global service strategies that make a tangible impact? If so, this role is your opportunity to innovate and lead. You'll work closely with diverse teams across the organization, developing cutting-edge service solutions that integrate seamlessly with our process automation portfolio and drive value for customers worldwide.
Which tasks will you perform?
You will:
- Innovate and develop advanced global service offerings that seamlessly integrate with our process automation portfolio.
- Lead and manage the industrialization of the service offering including writing user stories, defining technical requirements for IT developers, and testing developed applications.
- Drive continuous improvement to enhance and optimize our existing service offerings.
- Facilitate the global deployment and rollout of new service offerings by providing training and technical support to sales and service centres.
- Collaborate with internal technology and service experts to optimize customer journeys and improve service delivery efficiency.
- Manage project planning and execution, ensuring timely delivery of tangible results.
You:
- Have a Bachelor's degree in industrial engineering, service engineering, or a related field.
- Have 3+ years of experience in a similar role, preferably within an IT environment.
- Have knowledge of industrial services and the process automation markets (a plus).
- Demonstrate strong project management skills and a passion for digitalization.
- Thrive in agile environments and foster effective collaboration among diverse teams.
- Have experience with cloud-based delivery systems (e.g. Salesforce, SAP) and IT architecture design.
- Exhibit leadership, coordination, and excellent communication skills.
- Manage time effectively and escalate issues when necessary.
- Are skilled in design thinking, customer journey mapping, and service blueprinting (preferred).
- Are fluent in English; German proficiency is a plus.
- The security of working for an international family-owned company.
- A modern and innovative working environment.
- Flexible working hours.
- A corporate pension plan and health management.
- Lifelong learning opportunities through versatile training and further education.
- The chance to work in a highly diverse and international team.