Jobbeschreibung
Are you looking for an employer who values your experience and at the same time gives you the opportunity to develop yourself further? Then you've come to the right place!
We are an established, family owned company based in Hamburg and can look back on 135 years of company history. Since 1955, we have been passionate about the development, production, sales and service of transverse thrusters and rudder propellers for inland waterway and seagoing vessels worldwide. This makes us one of the pioneers of these manoeuvring and propulsion systems.
We value open cooperation, mutual appreciation and a good work-life balance. Whether you are looking for new challenges or want to develop your career - we will support you on your way.
- Acquisition, quotation and order preparation, planning and implementation of service orders worldwide.
- Technical advice and recommendations for service measures and spare parts
- Direct interaction with customers, typically shipboard crew, technical purchasing and superintendent of shipping companies.
- Planning and coordination of maintenance and repair work worldwide.
- Collaboration with internal teams and international service partners
- Ensuring customer satisfaction and maintaining long-term customer relationships
- Support in the development and implementation of service processes and strategies
- Responsibility for the smooth processing of service orders: Spare parts orders, planning assembly assignments, preparing commissioning
- Quotation and order preparation in the service business
- Creation of delivery documents
- Organization of business trips for colleagues
- Supporting the transition to modern and digital processes
- Several years of professional experience in service management, chief engineering or technical ship management in the maritime sector
- Very good technical understanding of mechanical engineering and control technology.
- Business fluent and proven knowledge of English: As you will be communicating regularly with international clients and partners, excellent written and spoken English skills are essential.
- Commercial experience
- Experienced in working with ERP and CRM systems
- Strong communication and skills
- High flexibility and commitment
- High customer orientation and problem-solving skills
- A responsible position in a traditional and innovative company
- An international working environment with exciting projects
- Wide range of further training and career opportunities
- Attractive salary and social benefits
- 30 paid vacation days
- Familiar and friendly working atmosphere
- Possibility to work from home