Jobbeschreibung
Life is always about becoming… Becoming means going on a journey to be the best version of our future selves. While we discover new things, we will face challenges, master them and grow beyond our individual limits.Apply for a job at Mercedes-Benz and find your individual role and workspace to unleash your talents to the fullest. Empowered by visionary colleagues who share the same pioneering spirit. Joining us means becoming part of a global team that aims to build the most desirable cars in the world. Together for excellence.
Job-ID: MER0003E1P
We put Mercedes-Benz vehicles on the road - with passion and commitment!
As a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles - from smarts to buses. Fairness, openness and integrity are central elements of our corporate culture. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg!
We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible!
An international team of over 600 people located right at Berlin Alexanderplatz is waiting to meet you.
The French speaking owner of the position stewards self responsible under the business scope of the assigned retail customers. The aim is to minimize risks, failures and losses by considering and respecting all internal and external requirements.
Your tasks will be:
- Execute after contract termination tasks and decide upon file treatment e.g. debt sale, bailiff or external lawyer treatment
- Negotiate with qualified customers about potential settlements
- Execute day-to-day insolvency handling in order to get the funded vehicles back as quickly as possible and to limit risk
- for Mercedes-benz Financial Services
- Handle our Litigation portfolio and give direction and follow-up on outsourced relations e.g. bailiffs and lawyers
- Prepare write-off files for approval in the local market
- Support credit analysts and give regular feedback to the credit department (incl. post mortem process)
- Support projects relevant to collections
In addition to our collectively agreed salary, flexible working time models and 30 days vacation per year, the benefits for our employees include a variety of employee discounts, a well-equipped fitness studio in our office building. You will find further information about our house and its benefits under:
What you bring to the table:
- Degree in French Law or equivalent
- Experience in debt collection and litigation
- Strong experience in negotiating with customers
- Experience in a customer service environment
- Proficient in French (native speaker level)
- Proficient in English
- Other languages are considered as a plus
Personal skills:
- Have 'people skills' and a good understanding of how to deal with lawyers/customers/suppliers in France
- Self reliant way of working
- Ability to build good relations with our customer
- Be structured and be able to work well within deadlines
- Experience in conflict resolution
- Communication skills
- Flexibility
- Skillfull in negotiating
- Good self assertion
- Good teamwork skills as reliable
#MBBSC
Additional information:
It is a limited position.
It doesn't work completely without formalities. When sending your online application, please attach your CV, an individual letter and any references you may have (max. 5 MB) and mark your application documents as "relevant for this application" in the online form.
We particularly welcome online applications from candidates with disabilities or similar impairments in direct response to this job advertisement. If you have any questions, you can contact the local disability officer once you have submitted your application form, who will gladly assist you in the onward application process: [email protected]
Please understand that we no longer accept paper applications and that there is no right to get your documents returned.
If you have any questions regarding the application process, please contact HR Services by e-mail at [email protected] or by phone: 0711/17-99000 (Monday to Friday between 10 a.m. to 12 a.m. and 1 p.m. to 3 p.m.).
- Meal-Discounts
- Company Retirement
- Hybrid Work possible
- Health Benefits
- Discounts for employees possible
- Flexitime possible
- Events for employees
- Coaching
- Inhouse Doctor
- Barrier-free workplace
- Good public transport
- Parking