Business Expert SAP S/4HANA Service to Customer EMEA Hub (f/m/x)

ZEISS

Jobbeschreibung
Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.

Your Talent, our Vision – together we see beyond. Your start at ZEISS Vision Care. As a leading manufacturer of ophthalmic lenses, we help people around the world achieve a clearer vision – sustainable and with focus on the future.

Our products are as diverse as the career paths we offer, from tailored lenses to award-winning measurement systems.

Become part of our team and shape a future in which clear vision and professional success go hand in hand - united at an award-winning Great Place to Work®.

Your Role

  • Analyze (regional/segment-specific) business requirements towards the global template SAP S/4HANA system in local fit-gap analyses under leadership of deputy/hub process owners

  • Steer the modification of end-to-end business processes (including process modeling) to meet FIT4 targets of harmonization and standardization and coordinate with entity business experts on preparatory efforts, like data cleansing. process modelling) towards FIT4 goals of harmonization & standardization and liaise with entity business experts on preparatory work, e.g., data cleansing

  • Generate process maps and process models to illustrate adapted business processes

  • Define and execute the Cut-Over strategy with a focus on data migration and roles setup and ensure a smooth transition

  • Design, own test cases and conduct functional end-to-end tests in the SAP S/4HANA system

  • Actively contribute to the roll-in of assigned roll-in projects in a region (mainly within a segment, and, if deemed necessary by regional hub-lead, also across SBUs/segments)

  • With the training lead's coordination, assist in the formulation of training materials and, if necessary, deliver end user training

Our mission is to enable business success and make ZEISS Vision fit for the future by establishing harmonized and standardized best practice processes across ZEISS. You are an incremental part of a global project enabling business success and making ZEISS fit for the future by establishing harmonized and standardized best practice processes.


  • Relevant professional experience driving business processes within Green/Brownfield transformation programs

  • Good understanding of the end-to-end business processes for plan to produce & quality management

  • Understanding of ERP systems, specifically SAP S/4HANA, with an emphasis on CS and QM

  • Background in the analysis of business requirements along with business process modeling

  • Established history of overseeing complex projects in major international firms and with various stakeholders

  • Results-focused and conceptual working style, with meticulous attention to detail

  • Excellent communication skills

  • Exceptional English communication skills, both spoken and written; familiarity with German or other languages is a bonus

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