Senior Operations Excellence Manager (m/f/d)

Flaconi GmbH

  • Berlin
  • Veröffentlicht am: 11. November 2024
Jobbeschreibung

flaconi is one of Germany's leading online beauty retailers. Our online shop's portfolio offers more than 850 international brands and 55.000 products in the categories of perfume, skin care, make-up, hair care, natural cosmetics and accessories, covering from drugstore to organic to premium products.

flaconi was founded in 2011 and has a team of over 700 employees working from three locations: Our HQ in Berlin-Charlottenburg, our logistics center in Halle and our concept store in Berlin-Mitte. We are also represented in Austria and Poland.


As part of our Operations Excellence team, you will drive cross-departmental business and process excellence. You play a central role in building and leading cross-functional project teams within the company to improve the customer experience.

What you can expect in this role

  • You efficiently use methods of operational excellence to identify fields of action in line with flaconi's overall goals, develop new project ideas with concrete project goals on your own responsibility and realize them with your strong project management skills
  • With professional communication and the help of existing project management tools, you will be responsible for conceptualization, planning, monitoring, project controlling, reporting, quality assurance and risk management and thus operate an all-encompassing project management including reviews and reports as well as evaluations after completion of the project
  • You create tenders for our procurement projects, conduct contract negotiations independently and draw up contracts with external service providers and suppliers together with the Legal Department
  • As an excellent team player, you will build a strong partnership with all departments within flaconi and engage in proactive stakeholder management
  • Building on a strong partnership with senior functions, you identify the impact of new initiatives, create professional decision proposals and eventually successfully integrate and deploy them
  • You will work closely with our technology team and product managers to develop new tools and systems to support flaconi's scalable growth

  • You have extensive project management and project leadership experience, ideally in the field of e-commerce
  • You have a solution-oriented, analytical and precise approach, coupled with a strong "can-do" attitude
  • You have strong time, task and project management skills
  • You excel in communication to align teams and stakeholders with project goals. You demonstrate adeptness in stakeholder management by proactively identifying and addressing concerns, ensuring stakeholder buy-in and support
  • You foster a collaborative environment that enhances project cohesion. You effectively mediate conflicts and facilitate productive discussions to drive consensus and innovative solutions
  • Academic background in Logistics, Engineering, Business or Technology
  • Experience with data analysis and proficient Excel skills. SQL knowledge is a plus
  • Fluent German skills and very good English skills are required
  • Willingness to travel if required for specific projects

  • Full transparency: For this role, we have a salary band between 53,500€ and 73,500€ gross per year. The salary that we will offer you will always be within this span and is based on the skills that you show during the recruitment process
  • Our employees matter to us: We offer you a permanent contract and will cover the costs for your BVG or Deutschland ticket
  • Work-life balance: 29 vacation days, flexible working hours, up to three days of working from home a week and in specific cases the option to work 100 % remotely; the possibility of a paid sabbatical
  • flaconi Academy: Actively shape your own career path by taking advantage of our internal and external training opportunities
  • We care about your well being: We want to support you also during difficult times. For this, we offer you and your close relatives counseling sessions with mental health professionals
  • flaconi Fitness: a wide range of sports options & discounts on memberships
  • Family first: Our "emergency-daycare" is there for you in out-of-the-ordinary situations to look after your child on site at our office
  • Thinking about tomorrow together: flaconi subsidizes your savings contribution to the company pension scheme with an additional 20%
  • A comfortable working space with everything you need: High end technical equipment, fruits and drinks, no dress code and dogs are welcome in our office!
  • Other perks: Great discounts in our online shop as well with our partner companies, cool team events & company parties!
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