Jobbeschreibung
Join our team at the earliest possible time!- Identification of competencies relevant for the support service
- Development of a support service-specific competency model
- Implementation of a suitable method to evaluate competencies (tests, interviews, performance assessments, feedback from supervisors).
- Setup of a global accreditation program incl. auditing (-process)
- Monitoring and controlling of qualification reports in cooperation with local R&S entities.
- Integration of capability management into strategic HR processes (recruitment, planning, and development).
- Identification of training needs (based on competency management).
- Planning of training and development programs, including train-the-trainer programs, seminar design, and quality checks in cooperation with the R&S training academy.
- Evaluation and continuous improvement of training.
- Budget planning and controlling of training programs.
- Bachelor or Master degree in business administration, engineering , human resources development, or a related field.
- Several years of experience in technical support or customer service in a technology-oriented company.
- Knowledge of developing competency models and applying competency evaluation methods.
- Experience in integrating competency management into strategy and personnel development.
- Expertise in identifying and analyzing training needs.
- Excellent communication skills and the ability to interact with different departments and management levels.
- Excellent English language skills (spoken and written).
- Strong analytical and problem-solving skills. - Well-structured work style and the ability to work in a fast-paced and rapidly changing environment.
At Rohde & Schwarz, you can turn your own ideas into real innovations! Our headquarter in Munich offers you the perfect conditions for this to happen: flexible working time models and opportunities for working from home provide you with the necessary freedom, varied food and sporting opportunities keep your health intact, and individual training programs for your personal development. Join us and share your ideas with us!Mehr