Jobbeschreibung
We as NTT Global Data Centers EMEA are one of the leading and largest data center providers and for more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of more than 1000 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, the Netherlands and Great Britain and expanding into further markets.
We are looking for the next possible date in Frankfurt am Main for a
Senior Manager – Quality Management (m/f/d)
As our Senior Manager – Quality Management (m/f/d), you'll be leading the team of Quality Managers and Specialists to protect the organization through a pro-active and agile Quality Management compliant with internal and external regulations and requirements and ensure the highest level of process-oriented quality assurance and continuous improvement within the organization.
- Ensure that the Quality Management System (QMS) is driven as an Integrated Management System (IMS)
- Coordinate the consolidation of the different management systems under IMS to ensure an effective and efficient IMS and compliance with the corresponding certification standards
- Manage the Quality Management budget and objectives
- Manage the GDC audit program and certification strategy and ensure the certification audits are coordinated in alignment with the certification strategy
- Manage the internal audit framework relevant to the IMS and ensure an internal audit process in alignment with the internal control system, certifications and global requirements
- Guide the team to build synergies in the IMS by working closely with all stakeholders in the organization
- Coordinate and initiate improvements in close cooperation with all Data Center sites and departments
- Drive standardization and manage the further development of a central database for audits and issues
- Ensure the maintenance and continuous improvement of the instructional documentation for the QMS
- Manage the Key Performance Indicators (KPIs) of the QMS and support regular reporting and management reviews
- Drive strategic Quality Management projects and ensure the monitoring of new developments in business processes and certification standards
- Successfully completed university degree (Master/Diploma)
- Relevant professional experience in the fields of Quality Management and ISO certifications
- Additional relevant professional training/qualifications desirable
- Experience in leading improvement projects
- Expert knowledge of ISO standards and industry standards is desirable
- Fluent in English. Multilingual skills are an advantage
- Modern leadership style and leadership skill set to lead an international team
- Strategically thinking individual with a structured and target-oriented approach, always looking for a solution
- Ability to work independently with a strong analytical approach
- Self-motivation and an ability to use one's own initiative
- A permanent employment relationship in a highly professional working environment with challenging tasks in a future-proof industry
- Flat hierarchies and a pleasant, appreciative working environment
- Structured induction by experienced colleagues and a personal mentor
- Individual personal and professional development opportunities through our internal and external offers
- Capital-forming benefits for the company pension scheme