Jobbeschreibung
We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.
As a Working Student (m/f/d) in our Vendor Support team, you will be working with dynamic and multination team that's primarily focused on supporting our Vendors. Your main responsibilities will include but not limited to the following:
- Provide support on post-sales issues to vendors that are currently live on our marketplace
- Continuously improving and documenting our processes while learning
- Support monitoring the delivery performance of vendors that are already live in our marketplace
- Serving as the first point of contact for some vendor service escalations that might come from our Customer Service department
Join our team of passionate technologists and e-commerce specialists in our tech company in Düsseldorf!
- Enrolled in a university course – ideally in a linguistics, commerce or business-related field
- Availability to work about 16-20 hours a week
- Ideally, first working experiences – even if they are in a different setting
- A structured, organized way of working; conscientious and reliable
- Good knowledge in Microsoft Office, specially Excel
- Outstanding communication skills
- Fluent/Native level communication skills in German and English
- Any additional European languages would be beneficial.
- A cutting-edge business model, a great product and an incredibly exciting tech stack
- A “greenfield” project, an agile environment with a startup mentality, no bureaucracy, flat hierarchies as well as the courage to innovate, fail or scale
- An international team in a modern office close to the river Rhine
- Flexible working hours to perfectly balance your studies and work.