Jobbeschreibung
At Olympus, we are committed to our purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.
For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.
Olympus Europa, headquartered in Hamburg, Germany, serves the EMEA (Europe, Middle East, Africa) region and employs 6,900 people in 31 countries. For more information, visit our website.
Strategy and Roadmap Definition, Demand Management and Delivery:
- Plan, develop, own and drive a global IT strategy for the assigned domain under the guidance of the BRM Head
- Lead the Global Service subdomain by supporting short-term and long-term global service strategies, focusing on the identification and coordination of IT-related domain demand
- Foster, shape and manage the business demand for IT investments in the assigned domain across all geographies and business units. Select the appropriate approach to meet business needs and manage dependencies (both risks and opportunities) between other domains. Ensure that the prioritized demand is translated into valid IT solutions and clearly defined projects (with appropriate scoping and clear benefits definition). Consult the BRM Head as needed in cases of complex, large-scale or high-risk business changes
- With the support of the BRM Head, establish and maintain a multi-year roadmap of the business capacity model and the system landscape for IT systems related to domains in scope; synchronize it with data management, BI and Gen AI roadmaps. Identify and manage global requests for proposals, analysis, recommendations and execution with vendors
- Communicate, coordinate and connect the business mission, plans and priorities to the application domains and related IT functions. Engage with the IT delivery organization(s) to plan and provide appropriate support
- Once projects are in flight, be accountable for IT delivery, working closely with the Solution Delivery and Infra & Service Delivery teams. After project completion, establish a learning and improvement review process to continuously enhance business value generation
Stakeholder Management and Relationship Development:
- Together with the BRM Head, coach executive business stakeholders and their direct reports, continuously raising their digital literacy. Enable them to articulate technology needs and requirements that will advance business performance. Proactively share technology advancements and market success stories in the respective domain. Consult with Enterprise Architecture in developing the enterprise roadmap
- Drive the engagement of the Global Service subdomain, involving communication and collaboration with all relevant senior stakeholders in the domain
- As the IT organization's chief advocate, support the BRM Head in informing and influencing domain executives so that they understand, support and adequately fund projects that align with IT goals, such as enterprise architecture and the infrastructure/application strategy. Notify the business of IT plans and changes and their impact on business performance or plans
- Run an internal VoC (Voice of Internal Customer) process to evaluate satisfaction levels with IT service delivery and identify improvements required in IT/business units to further increase the value delivered by IT projects and services
- Bachelor's degree or higher in Computer Science, Business Administration or a related field (or equivalent experience)
- BRM institute certification advantageous, but not mandatory
- Long-standing experience as a Global General Manager or Senior IT Consultant in the assigned business domain and related areas
- Knowledge of the service industry
- Experience in both solution consulting and implementation/support
- Proven experience with new digital-driven customer solutions in the medical industry beneficial (e.g., AI for computer-aided diagnostics)
- Many years of experience in value creation and demand planning activities
- Experience with design thinking, value stream mapping and business capability modeling advantageous
- Strong understanding of major business processes, key performance indicators, best practices and business and technology trends in the assigned business domain
- Experience successfully managing executive stakeholders in multiple geographies
- Demonstrable interpersonal, problem-solving and coordination skills
- Flexibility for conference calls outside of local business hours, as well as some travel
- Flexible working hours, remote work possible (up to 60%)
- 30 days of holidays per year
- Modern office and inspiring working environment
- Employee restaurant with live cooking and healthy food (subsidized)
- Public transport ticket (100% subsidized) or free parking space
- Company sport groups and inhouse company gym
- Employee assistance program to support your health, mental and emotional well-being
- Comprehensive company pension scheme
- Company medical officer and vaccination offers
- Childcare through our ‘Buttje & Deern' partner
- Bike leasing