Jobbeschreibung
Linde Material Handling ist ein weltweit führender Hersteller von Flurförderzeugen sowie Anbieter von Dienstleistungen und Lösungen für die Intralogistik. Mit einem Vertriebs- und Servicenetzwerk in mehr als 100 Ländern ist Linde in allen wichtigen Regionen der Welt vertreten. Als Teil der KION Group agieren wir in einem starken internationalen Markenverbund zwischen Linde Material Handling, STILL und Baoli. Überzeugen auch Sie sich von einer markenübergreifenden Tätigkeit bei uns!
As Head of (m/f/d) Sales Excellence & Sales Technology at KION ITS EMEA you will be part of an unbeatable team that shapes our future of sales & marketing. Your future working day will be characterized by respect, variety and responsibility. Exciting challenges await you every day.
- As Head of (m/f/d) ) Sales Excellence & Sales Technology you ensure that our organization remains at the forefront of digital innovation while delivering exceptional customer experience
- You identify, develop and implement digital, data-driven solutions in the fields of marketing and sales that drive customer experience, growth and efficiency
- You are passionate about creating seamless and personalized customer journeys across all touchpoints and channels to enable an integrated omnichannel marketing and sales landscape
- You support our salesforce with AI-generated tools for predicting customer behaviour and next best activities
- You facilitate the testing of new concepts in agile proof-of-concept projects via pilots while implementing a KPI-driven success measurement as a basis for a company-wide implementation
- In parallel, the adoption of new solutions and change management needs to be driven proactively
- You develop strategic roadmaps to ensure the implementation of marketing & sales innovation projects aligned with the business goals and the company's strategy
- You run cross-functional projects in close collaboration with our brands and sales regions and steer all stakeholders & project members towards success
- You lead a diverse team of highly skilled and motivated team members, providing guidance, feedback, and support for success and growth
- You have a proven experience and track record as a director / head of / senior project manager in the role of delivering innovative digital solutions within the sales & marketing area
- You have a strong knowledge of digitalization technologies and methods, such as Artificial Intelligence (AI) and sales enablement tools
- You demonstrate a comprehensive understanding of customer experience management, multi-channel commerce as well as end-to-end marketing & sales processes
- In addition, you will bring project management experience in managing initiatives, monitoring progress and planning changes during the project life-cycle
- You have the ability to simplify complex situations and implement pragmatic solution, while securing efficient use of resources
- You already have solid experience in leading cross-functional teams and working with business partners to drive project success
- Strategic visionary thinking and the ability to identify business innovation opportunities
- You demonstrate a strong „can & will do mentality“ and get things done
- You speak fluent English and have excellent communication skills, German is a plus
- You have successfully completed a degree in business administration, sales and marketing, information technology or a related field from leading universities
- Attractive compensation package: above tariff fee as well as a performance-related annual bonus and an employer-financed company pension scheme
- Diverse flexibility: Individual arrangement of your working hours and the opportunity for regular mobile working from home depending on the activity as well as a vacation entitlement of 30 days
- Exciting future perspectives: Wide range of personnel development measures for professional and personal development with international and individual career opportunities
- Shared sense of achievement in a motivated team as well as an interesting, varied and responsible task
- Our basics: job bike, subsidy to Deutschland-Ticket, Employee Assistance Program - comprehensive support program for individual crisis situations, state-of-the-art IT equipment, company parking, company restaurant, employee discounts with external providers for events, clothing or travel, family-friendly company