Jobbeschreibung
G Adventures is the world's largest small-group adventure travel company. For over 30 years, we've been providing our travelers with epic experiences on all seven continents. Our mission is simple: to change lives through travel. And we don't just mean those of our travelers. From the beginning, we've designed our trips to build valuable relationships with local communities and ensure that the places and people we visit directly benefit from them.
With us, you can grow professionally and personally in a passionate, talented and welcoming team that works hard to spread good in the world. If that sounds like you, we can't wait to welcome you.
To strengthen our team, we are looking for a field sales representative for southern Germany and Austria (m/f/d) (living in southern Germany) or as we call it at G Adventures: a Global Purpose Specialist (GPS). Our GPS team helps our travel trade partners to discover more passion, purpose, and happiness.
What you'll be doing:
- Develop and maintain relationships and accounts with travel agencies, tour operators and online travel platforms in Southern Germany & Austria.
- Create a business plan to achieve monthly and quarterly targets including growing existing accounts and prospecting new opportunities
- Provide training on all of G Adventures' Product
- Provide exceptional customer service in every situation
- Work with both speed and efficiency while consistently displaying compassion and care in every interaction
- Differentiate your service to provide a uniquely G Adventures experience for our travel trade partners.
How your mission is achieved:
- Connect with our travel trade partners in person, over the phone, via Zoom and email
- Attend partner conferences and training events
- Support direct marketing initiatives and consumer shows
- Ask the right questions to ensure the needs of each unique travel trade partner
- Recommend and sell the right trip for the partner travelers based on their needs
- Hold regular training sessions to ensure your travel trade partners are up to date with G Adventures product
- Present G Adventures product to groups of agents and/or clients from 4 to 100+
- Organize and stick to a strategic call plan, ensuring travel trade partners are visited as frequently as they require
- Ensure accuracy in recording all sales visits in Salesforce
- Maintain superior knowledge of all G Adventures product and changes
- Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values.
- Be the first point of contact for any of your trade partners Sales & Marketing inquiries
- Creating successful marketing plans with partners to drive inquiries and conversion
- Ensuring prominence of G Adventures product on our travel trade partners social, website and digital platforms
- On the road travel sales experience essential
- A love of sales and travel
- Demonstrated strategic business planning, analysing, and reporting skills
- Strong negotiation skills
- Advanced skills in interpersonal relationship management
- Effective communication skills in german and english, both verbal and written
- Ability to work irregular hours, if required (occasionally early starts to train travel trade partners before they open or evenings, weekends in case of conferences and events)
- Valid driver license
- Availability to stay overnight if required (accommodation cost would be covered by G Adventures)
- Domestic and International travel are involved with this role
- Resident in southern Germany
Desired skills
- Ability to understand and demonstrate professional sales presentation techniques
- Problem solving/complaint resolution skills with a focus on the customer experience
- Flexible and energetic, with the ability to work independently as well as in a team environment
- Ability to navigate and use a variety of computer systems confidently with speed and efficiency
- Understanding of, and identification with, G Adventures' Core Value
- Experience with Salesforce, Slack, Google products and Zoom is an asset
- Competitive salary commensurate with the role
- Competitive benefits package
- Birthday day off
- Vacation time for you to recharge
- Enhanced Parental Leave
- Learning and growth opportunities
- Employee Resource Groups