Jobbeschreibung
At Amazon, we're working to be the most customer-centric company on earth. To get there we need passionate and hard-working people. If you are interested about building innovative systems to protect customer safety at scale while enabling Amazon to build the place where customers can find and buy anything online, this is your chance to make history.
The EU Trustworthy Shopping Experience team is looking for a Risk Manager for the EU Listing Control team either based in Luxembourg, Milan or Munich.
You will provide the program management leadership and coordination to ensure tech and other internal stakeholders teams are sensitive to product and food safety program needs and prioritization requirements. These needs directly impact the lives of Customers by enabling them to build confidence in the products Amazon sells online and in physical stores. You'll manage complex, multi-disciplinary projects from start to finish and working with stakeholders to plan requirements, manage project schedules, identify risks and communicate/report clearly with cross-vertical stakeholders. You'll be interacting with different internal and external stakeholders across different time zones.
You will possess strong project management skills, be detail driven and have excellent problem-solving abilities, as well as having a well-rounded technical background in tech solutions.
Risk Manager , EU Trustworthy Shopping Experience
Job ID: 2714177 | Amazon EU Sarl - A84
About the team
The EU Listing control team is part of the broader EU Trustworthy Shopping Experience team. We work to ensure that all the products offered In Europe, across the various Amazon business channels, are safe for our customers and compliant with all product and food safety legal requirements. We bring technical expertise leveraging technology solutions to serve Amazon business, suppliers and customers.
We are looking for an independent and organized self-starter with a solid background on program and risk management to join our team. The candidate requires negotiation skills, ability to influence, analytical talent and ownership. The role needs a results-oriented analytical approach to drive important decisions, measure progress and improve risk management and/or the customer and supplier experience. In this position, the candidate will:
- Lead, own and maintain the plan for safety and compliance controls at scale across different product and food categories and businesses.
- Influence internal stakeholders and leaders at multiple levels across tech, legal, operations and business areas.
- Work across tech, compliance and business teams to drive cross-functional projects
- Work with stakeholders to identify resources, assemble project teams, and assign responsibilities.
- Assess costs, benefits and risks; anticipate bottlenecks; identify, track and mitigate issues; manage escalations; anticipate and make trade-offs; and balance business needs with technical constraints.
- Clearly communicate goals, responsibilities, issues and status to team members and stakeholders.
- Drive effective teamwork, collaboration and commitment across multiple disparate local and remote groups with conflicting priorities
- Support cross-functional teams on the day-to-day execution of projects and initiatives with data.
- Conduct Ad-hoc data retrieval and analysis using databases, Excel and other data management systems. Draw coherent conclusions from metrics and detail next steps to stakeholders.
- Bachelor's degree or equivalent
- Experience in compliance program management, legal, governance, audit, risk/loss prevention, or equivalent
- Experience handling confidential information
PREFERRED QUALIFICATIONS
- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel
- Experience in program requirements definition, together with data and metrics leveraging to drive improvements