Jobbeschreibung
DOUGLAS ist der führende Omnichannel-Anbieter für Premium-Beauty in Europa. Das Unternehmen inspiriert seine Kund*innen, ihre eigene Art von Schönheit zu leben, indem es ein einzigartiges Sortiment online und in rund 1.850 Geschäften anbietet. DOUGLAS ist der Partner der Wahl für Brands und bietet ein ausgewähltes Sortiment exklusiver Marken sowie eigener Unternehmensmarken. Das Sortiment umfasst Düfte, Make-up, Hautpflege, Haarpflege, Accessoires sowie Beauty-Dienstleistungen. Die Stärkung der erfolgreichen Omnichannel-Positionierung und die konsequente Weiterentwicklung des Kund*innenerlebnisses stehen im Mittelpunkt der Unternehmensstrategie „Let it Bloom – DOUGLAS 2026″. Das erfolgreiche Geschäftsmodell stützt sich auf DOUGLAS‘ Omnichannel-Angebot, die führenden Marken und die Datenkompetenz. Im Geschäftsjahr 2022/23 erwirtschaftete DOUGLAS einen Umsatz von 4,1 Milliarden Euro und beschäftigte europaweit rund 18.000 Mitarbeiterinnen und Mitarbeiter.
- Requirements analysis: Collaboration with stakeholders to document new process requirements.
- Implementation: Translating new business requirements into Salesforce functions and configurations.
- Salesforce configuration: Setting up new Salesforce objects, fields, layouts and rules.
- Process automation: Customisation of Salesforce with tools such as Process Builder and Flow Builder.
- Documentation: Development and maintenance of standard operating procedures and process manuals.
- Team Collaboration: Liaising between Retail Media, IT and other teams to promote cross-functional collaboration.
- Test management: Development and implementation of test plans to ensure process functionality.
- Compliance: Ensuring compliance with internal guidelines and data protection requirements.
- Bachelor's degree in Business Administration, Operations Management or a comparable field.
- At least two years of experience as a Salesforce Administrator with a Salesforce certification
- Strong organisational skills and attention to detail with the ability to multi-task and prioritise effectively.
- Analytical mindset and problem solving skills to identify opportunities for process improvement.
- Excellent communication and interpersonal skills and the ability to work with stakeholders at all levels.
- Proficiency with MS Office Suite, particularly Excel and PowerPoint.
- Familiarity with process mapping and optimisation tools or methodologies is an advantage.
- Fluent in English
- We want you to feel comfortable at your job. That's why you'll receive your own individual work equipment.
- Your personal development: We want you to grow with us. Become part of our mentoring program, make use of our E-learning platforms and take advantage of many more individual development offers.
- 30 days of vacation per year
- You like a hybrid working model? We offer a balance between mobile work and office days in a collaborative environment (average of 8 days/month)
- Cherry on top: Our employee discount for both online and in store is the cherry on the top. Not enough? More discount opportunities are available to you thanks to our corporate benefits.
- You like fitness? Great! Then our gym pass is just right for you.
- Canteen & bistro, as well as free drinks
- A positive and motivating environment & celebrating successes at regular company events such as DOClub, summer party, Women's Day, etc.