Jobbeschreibung
We as NTT Global Data Centers EMEA are one of the leading and largest data center providers. For more than 20 years we have been supporting our clients from a wide variety of industries with our talented team of more than 1000 people (m/f/d). Today, we are designing and operating 18 data center locations across 160,000 sqm in Germany, Austria, Switzerland, the Netherlands and Great Britain and expanding into further markets
We are looking for the next possible date in Frankfurt am Main for a
Senior Business Analyst (m/f/d)
As our Senior Business Analyst (m/f/d), you will be a member of the NTT GDC EMEA Sales Planning and Operations team. You will be working in close interaction with the Sales and Commercial department, but also as a business partner for key players within NTT GDC EMEA.
Data Analytics
- Manage reporting requirements including but not limited to:
- Work to remove duplication of effort and ensure we are referring to consistent data sources, leveraging central dashboards and reports where possible
- Work with the Sales Planning and Operations Director to ensure that our requirements in terms of data model/architecture are aligned with other NTT GDC EMEA reporting initiatives
- Manage reporting activities for purposes such as EMT, MMR, capacity/inventory reporting
- Ensure connections between different data areas are realized to provide insight beyond mere data reporting; for example: the effectiveness of sales programs given business case assumptions
Sales Operations Excellence
- Drive Salesforce hygiene, e.g. ensure Salesforce users are following defined best practices and where there is a lack of adoption, field/process push-back or no compliance, ensure proper corrective actions and communication
- Closely monitor “upside/committed” deals and ensure deals progress through the booking process, ensuring the Sales Planning and Operations Director is kept abreast of any issues as they arise
- Program management
- Optimization initiatives (continuous improvement)
- Transformational initiatives with mid-long-term impact(s)
Measure for success
- Maturity increase of Salesforce implementation, e.g. data accuracy driven by users and overall feature enhancement
- Improvement of data accuracy in Sales/Commercial, e.g. in forecasting, and with adjacent business units, e.g. aligned and complete information along the capacity process
- Developing and bringing to life a vision for a well-connected analytics approach that can scale
- Master's degree or equivalent in business administration, computer science or a related field is desirable
- Multiple years of IT industry experience is desirable, preferably in the data center industry
- Proven experience with the development and implementation of CRM tool standards, variable compensation, pipeline management, revenue analysis and forecasting, and reporting both for operational purposes and to senior management
- Advanced level in Excel and PowerPoint required. Knowledge of BI tools, languages used in analytics and data management best practices is considered an advantage
- Capability to combine an understanding of the business' bigger picture with a concise attention to detail
- Results driven mindset
- Strong written and verbal communication skills
- Strong team player with ability to work cross culturally within EMEA and across business units
- A permanent employment relationship in a highly professional working environment with challenging tasks in a future-proof industry
- Flat hierarchies and a pleasant, appreciative working environment
- Structured induction by experienced colleagues and a personal mentor
- Individual personal and professional development opportunities through our internal and external offers
- Capital-forming benefits for the company pension scheme