Jobbeschreibung
Jungbunzlauer is one of the world's leading producers of ingredients of natural origin. The Group operates manufacturing plants in Austria, Canada, France and Germany and specialises in high quality ingredients for the food, beverage, pharmaceutical and cosmetic industry as well as for various other industrial applications.
Jungbunzlauer is a very successful, responsible and sustainable family-owned company. Being passionate about our products and a very good understanding of our customer's needs and desires are key factors to our business success. Lean structures, flat hierarchies and quick decision-making processes make us better and faster than our competition and bring us closer to our customers. They are the fundamentals enabling us to strongly grow within the fast-changing markets of today.
Based at our headquarters in Basel (onsite), we are looking for a:
Junior Technical Support Specialist Acidulants (m/w) (100 %)
As part of Jungbunzlauer's product management, our technical support team provides the personalised assistance our sales team, customers and distributors need to overcome their daily technical challenges. As member of this team, you will interact with sales, production plants and application development to provide non-commercial pre- and post-sales service to our global sales team, distributors and customers.
Your main responsibilities will include:
- Providing consultancy on product specific technical and quality related inquiries, literature requests, specifications and questionnaires
- Coordinating and responding to product related complaints
- Creating and maintaining technical and sales documentation materials and presentations
- Monitoring global and regional food and chemical regulations and ensuring compliance in products, packaging, and labelling
- Organizing and conducting product training sessions for sales and distributors
- Bachelor's or ideally Master's degree in Natural Sciences
- Excellent proficiency in German and English
- High quality of work, reliability, and commitment
- Outstanding learning ability, deep curiosity, ownership mentality and team spirit
- Exceptional communication, coordination, and organisational skills
- Competitive salary and benefits package
- Collaborative and innovative work environment
- Opportunity to make a significant impact on a global scale
- Professional development opportunities and a commitment to your career growth
- Flexible working hours with option for 2 days per week home office
- Regular employee events (social, cultural and sport events)
- Subsidised lunch options for tasty and healthy food