Jobbeschreibung
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group aims to reach net zero carbon emissions by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
For our office in Hamburg, we are recruiting an
Outside Sales Representative (f/m/d) Breakbulk
- Participate in establishing the commercial actions plan
- Plan and conduct commercial visits and phone calls as per agency sales' segmentation (mainly commercial visits for Outside Sales / mainly phone calls for Inside Sales)
- Promote CMA CGM Group services and non-maritime products (e-commerce, VAS, intermodal, CEVA …)
- Identify the commercial market opportunities, develop market shares and/or improve revenues according to commercial strategy
- Update commercial data and customer feedback in CRM (opportunities, leads, contacts)
- Meet targets in SVPC (Sales Visits Phone Calls) and qualitative targets monitored in analytics
- Relay pricing requests from customers to Sales Support, relay other requests from customers to Customer Care
- Specialize by customer segmentation in BCO or NVO depending on team assignment
- Be accountable for the overall customer outcome
- Drive VAS and/or cross sales with the customers in the portfolio
- Strong knowledge in shipping (several years of experience in liner shipping; ideally, relevant training in this area)
- Sales expertise (customer-facing activity)
- Knowledge in break bulk cargo on containerships preferred
- Basic proficiency in MS Office
- Very good German and English language skills (written and spoken)
- Great customer facing skills with the ability to build and nurture relationships
- Professional demeanor, positive attitude and ability to manage stress through challenging situations
- Excellent problem-solving and conflict resolution skills
- Ability to prioritize work effectively and manage time efficiently
- Analytical mindset with ability to use data to drive decision-making
- Attractive office in the heart of Hamburg
- A position in a global organisation where you are challenged with interesting and diverse tasks
- As part of the CMA CGM Group, a leading worldwide shipping company, and due to our size, business diversity and European network access to a vast range of opportunities for promotion and career development
- Employer's contribution to public transport (HVV-ProfiTicket)
- Luncheon vouchers (Pluxee)