Jobbeschreibung
Once a pioneer, the Nordex Group is now one of the world's largest manufacturers of wind turbines. Active in more than 30 countries around the world, the #TeamNordex consists of more than 8,300 employees. What unites us is our passion for renewable energies and the common values of how we want to work together as a team - with integrity, respect, collegiality and ownership. We rely on a positive management culture and continuous employee development. Become part of #TeamNordex and shape the future of energy with us. Apply now!Join our dynamic and international team for ServiceNow that is responsible for our growing global ServiceNow cloud based platform with more than 2,500 users. Be part of our success story, taking ownership and empowering our business to deliver excellence. This unique position combines business consulting, IT, platform responsibility and close collaboration within our global IT department.
YOUR TASKS
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Ownership and continuous improvement of our ServiceNow platform (supporting business and IT processes)
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Backlog management and requirements analysis for new ServiceNow workflows, project preparation & implementation
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Steering of ServiceNow related projects as well as Change & Release Management
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Monitoring, troubleshooting and enhancement of integrations to other IT services, e.g. SAP
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2nd Level support of the platform and coordination of external support and development teams
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Maintaining a close relationship with our business key users and stakeholders
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Development of user training concepts and documentation
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Continuous knowledge improvement of ServiceNow related technology, standards, and best practices
- University degree in Computer Sciences, Mathematics, Business Administration, or other equivalent education
- At least 3-5 years of relevant experience in IT, e. g. management of enterprise applications in a cloud environment, preferred ServiceNow
- Technical knowledge of ServiceNow is a benefit, in particular ITSM, ITOM and CSM
- You have a passion for a customer and result driven way of working
- Knowledge in support processes (ITIL) and project management methodology (PRINCE2) are another benefit
- Excellent skills in English (German, Spanish or other languages are an additional benefit)
- The opportunity to make a real contribution to a sustainable world
- An international and collegial corporate culture
- Attractive conditions such as flexible working hours, mobile working, profit-sharing as well as 30 days annual vacation and special leave
- An employer's allowance of 80% for the public transport ticket in Hamburg and Rostock
- The opportunity to play an active part in shaping processes and thus contribute real added value to the success of the Nordex Group
- Health days, company sports groups and office yoga
- A company restaurant with discounted meals