Jobbeschreibung
Für uns ist
„Let's Go!“ nicht einfach nur ein Slogan, sondern eine Einstellung. Wir lieben Technik und wir wollen begeistern. Wir haben Spaß und wir wollen inspirieren. Unsere Kunden und unser Team. Deshalb suchen wir Menschen, die diesen Spirit mit uns teilen. Menschen mit Leidenschaft. Die sich darauf freuen, gemeinsam mit 50.000 Mitarbeitenden in ganz Europa das Einkaufserlebnis der Zukunft zu gestalten. For us
„Let's Go!“ is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That's why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together with 50.000 colleagues across Europe.
- Close collaboration with international internal stakeholders (e.g. country CX and product teams, data privacy/legal-, HR- and Marketing team, etc.)
- Prioritization, assignment and execution of international CX projects
- Prioritization and assignment of international survey feature/change requests
- Providing clarifications, answering questions, and ensuring a shared understanding of the business requirements for CX Feedback Management Platform
- Defining actions for the Feedback Management Platform and assigning the actions to related stakeholders
- Supporting the execution, when it's needed
- Ideally Bachelor's or Master's degree with a focus on Customer Experience, Marketing, or Market/consumer research
- Experience in working with technical product teams
- Experience with the tools JIRA and Confluence.
- Good analytical skills / affinity for numbers
- Ideally, practical experience in the field of Customer Experience/Insights or Market Research or Marketing or Product Management
- Understanding of different data resources / data flows
- Knowledge on the data formats (JSON, CSV etc.)
- Communication skills: Effectively Collaborate with different Stakeholders
- Ability of gathering, analyzing and prioritizing the needs, business requirements
- Customer-Centric Mindset
- Ideally First practical experience in the field of Customer Experience/Insights, Market Research, Marketing
- Proactive approach to work
- Team player
- Confident handling of MS Office applications
- Fluent in English
- International teams & exciting tasks
- 30 days vacation & company pension plan
- Employees discount & Fitness Collaborations
- Training & Education
- Open corporate culture & Teamwork
- Mobile work (50/50)
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