Jobbeschreibung
At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find the perfect match in a fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring.
Join our team of 4,000+ employees and be a part of reshaping the labour market and becoming the world's leading job platform.
At Stepstone we have a simple but very important mission: As one of the leading digital recruiting platforms and #2 most popular tech employer in Germany, we help everyone find the right job. Therefore, we need you!
To accomplish our mission, we are looking for a (Junior) Technical Implementation Consultant (m/f/d) for our headquarters in Düsseldorf.
Do you enjoy the ultimate start-up feeling, love making customers happy, and optimizing a new product? Then join the Global Commercial Product Team and take care of our Appcast product. Founded in 2014 in the USA, Appcast has been part of the Stepstone Group since 2019 and is the world's leading provider of Programmatic Recruiting. With the help of AI and a self-learning algorithm, Appcast ensures that online job advertisements are displayed to the right people at the right time and at the best possible price. Now we want to bring the huge success from the States to Germany and need you for that!
Responsibilities
- Provide support as needed for the setup or modification of interfaces between the applicant tracking systems of our clients and the Appcast platform for the transmission of job postings and applications.
- Maintain regular communication with our developers and collaborate with our account managers and clients.
- Error Reporting, Management, and Escalation: Monitor errors using a dashboard and determine the most appropriate actions to resolve them, involving various stakeholders both.
- Initiate appropriate measures upon error notification.
- Analyze performance data and report on changes and anomalies across key performance indicators (KPIs).
- Proficiency in both German and English
- Good communication skills, with the willingness to learn and collaborate effectively with developers, account managers, and clients.
- Basic understanding of error monitoring and management concepts, with the eagerness to learn and develop these skills.
- Demonstrated analytical abilities and a willingness to learn how to analyze performance data and generate reports.
- Familiarity with basic technical concepts and terminology related to applicant tracking systems and data transmission platforms.
We're a community here that cares about your life outside work as how you feel when you're with us. Because your job shouldn't take over your life, it should enrich it. Here are some benefits we offer:
- Your start at The Stepstone Group: We want you to feel comfortable right from the get-go and you can begin networking immediately. That's why we always start with an onboarding event lasting several days, during which you get to know your new colleagues, our products and our culture. After that, the onboarding continues in your department - with several weeks of individual training.
- Your further development: We are growing - and of course we want you to grow with us. We will support you with targeted training that will help you develop both personally and professionally.
- Big player with start-up flair: Even though we've grown quite a bit, we haven't lost our laidback attitude from the early days. In concrete terms, this means that we are on a first-name basis, we have short communication channels, flat hierarchies and super helpful colleagues.
- Social Days: Talk is silver, action is golden - which is exactly why all our employees have 2 Social Days a year. These can be used flexibly for social and sustainable commitment. And the best thing about it: you don't have to take any holidays.
- Holidays: While we're on the subject of holidays ... We offer 30 days of paid leave per year plus one customary day. And we always have Christmas and New Year's Eve off.
- Four-legged friends welcome! Would you like to bring your dog? With pleasure. Every day is "bring-your-dog-to-work-day"!
- Our location? At the Medienhafen! For you that means we're easy to reach - whether by car, train or bike. By the way: We sponsor 50% of your parking space or job ticket.
- Job-bike: And we also have good news for all cyclists: with our Job-bike offer, we support you in getting to the office quickly and sustainably.
Our Commitment
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
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