Jobbeschreibung
We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.
As a Working Student (m/f/d) in our Vendor Support team, you will be working with dynamic and
multination team that's primarily focused on supporting our Vendors.
Key responsibilities:
- Provide support on post-sales issues to vendors that are currently live on our marketplace
- Continuously improving and documenting our processes while learning
- Support monitoring the delivery performance of vendors that are already live in our marketplace
- Serving as the first point of contact for some vendor service escalations that might come from our
Customer Service department
- Enrolled in a university course
- Availability to work about 16-20 hours a week
- Ideally, first working experiences – even if they are in a different setting
- A structured, organized way of working; conscientious and reliable
- Good knowledge in Microsoft Office, specially Excel
- Outstanding communication skills
- Fluent/Native level communication skills in German and English, French would be a plus
- Any additional European languages would be beneficial.
- Gain hands-on experience in the exciting field of vendor support
- Experience a supportive and collaborative work environment
- Opportunities for personal and professional growth
- Exposure to cross-functional teams and industry experts
- Flexible working hours to accommodate studies