Job Description
At flaconi, we believe that diversity fuels creativity, innovation and growth. It thrives in all its forms of beauty. Our team is a mosaic of individuals from different backgrounds, cultures and life journeys, all united by a shared passion for beauty. Our commitment is grounded in our core values, particularly #trustinpeople. We hold ourselves accountable for creating an environment where every employee feels honestly valued, heard and empowered to contribute their unique perspectives to foster belonging.flaconi is an equal opportunity employer and welcomes and encourages all qualified candidates from all backgrounds and identities, regardless of ethnicity, race, gender identity, migration background, national origin, disability status, sexual orientation, religion, or age to apply.
If you need any specific accommodations during the application or interview process-such as live captions, extended interview time, alternative formats for tasks, or anything else-just let the recruiter know. We'll do our best to make it happen.
We are looking for a highly motivated and creative Junior International CRM Manager (all genders) to join our Customer Relationship Management department. As a valuable member of our 12-person department, you will play a key role in planning, designing, analyzing, and optimizing CRM campaigns for our international markets. If you are open-minded, eager to take ownership, and have a passion for engaging customers, then we'd love to hear from you!
- You will be responsible for the conception and implementation of email and push notification campaigns, as well as smaller CRM projects, with a specific focus on international markets.
- Using your innovative ideas and keen sense of trends in the beauty industry, you will develop engaging campaign formats and plan target group-specific CRM campaigns for our valued existing customers.
- You will coordinate and design CRM-relevant marketing activities throughout the customer lifecycle, aiming to increase customer lifetime value (CLV).
- You will analyze and monitor relevant CRM KPIs, drawing data-driven insights and recommending actions for optimization.
- You will develop testing strategies to optimize key performance indicators, ensuring our CRM campaigns are as effective as possible.
- You will collaborate cross-functionally with other teams, including International, Creative, and Campaign Management, as well as your colleagues within the CRM department, fostering a collaborative and successful working environment.
- You have successfully completed studies, ideally in business administration, marketing, business psychology, media management, or a comparable apprenticeship
- You have fluency in both German and English, with excellent communication and interpersonal skills
- You possess excellent language skills in either; Italian, Swedish, Finnish, Czech, or Danish.
- You have strong communication skills and outstanding organizational and coordination talent, ensuring seamless project management and stakeholder alignment.
- You demonstrate analytical thinking and an affinity for numbers, coupled with a performance-oriented approach and a holistic business understanding
- Proven experience with one of the previously mentioned international markets is a plus, demonstrating your understanding of specific market dynamics and customer preferences.
- A sense of trends and creativity will be highly valued, enabling you to develop innovative and engaging CRM campaigns that resonate with our target audiences.