Job Description
We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
Job Title: IT Network Engineer (m/w/d)
Location: Viernheim, Germany
Essential Duties and Responsibilities
- Discuss business requirements and underlying computer network that is used to support the business functions.
- Analyze current network infrastructure, traffic pattern, network utilization, performance, and security vulnerability.
- Design best-practice corporate infrastructure and datacenter to meet needs and regulatory compliance.
- Lead a team to implement the proposed solutions and oversee the project.
- Troubleshoot advanced routing and switching problems revolving around corporate Local Area Network, Wide Area Network, and various networking technologies (eg. routing, switching, security, wireless, IP telephony etc.).
- Configure and support wide range of Cisco networking product families.
- Document global network topology, traffic flows and all network engineering processes
- May be asked to participate in enterprise initiatives, special projects and other duties as assigned.
- Provide user training and support to ensure efficient use of IT Infrastructure systems.
- Collaborate with other IT team members to ensure a high level of service delivery.
- Monitor IT systems and infrastructure to ensure optimal performance.
- Participate in IT projects as required.
- Local engagement on IT relevant requests.
Education and Experience
- A bachelor's degree in information systems, Computer Systems, Computer Science, Business Administration, or equivalent combination of education and experience is required.
- Experience in a similar IT support role.
- Proven working experience in installing, configuring and troubleshooting network issues
- Solid experience in the administration and performance tuning of application stacks
- Certifications in ITIL.
- Experience with supporting a Laboratory or healthcare environment.
- Understanding of cybersecurity principles and practices
Knowledge, Skills and Abilities
- Proficiency in English; German or French is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and the ability to troubleshoot technical issues.
- Experience with IT support and incident management.
- Knowledge of IT service management frameworks (e.g., ITIL).
- Familiarity with common IT systems and software (e.g., Windows OS, MS Office, networking fundamentals).
- Ability to work independently and as part of a team.
- Customer-focused with a commitment to providing high-quality support.
- Good organizational skills and attention to detail.
- Travel to Antech sites for onsite support activities