Job Description
Für uns ist
„Let's Go!“ nicht einfach nur ein Slogan, sondern eine Einstellung. Wir lieben Technik und wir wollen begeistern. Wir haben Spaß und wir wollen inspirieren. Unsere Kunden und unser Team. Deshalb suchen wir Menschen, die diesen Spirit mit uns teilen. Menschen mit Leidenschaft. Die sich darauf freuen, gemeinsam mit 50.000 Mitarbeitenden in ganz Europa das Einkaufserlebnis der Zukunft zu gestalten. For us
„Let's Go!“ is not just a slogan, it is an attitude. We love technology and we want to excite. We have fun and want to inspire. Our customers and our teams. That's why we are looking for people who share this spirit. People who are passionate about creating the shopping experience of the future together with 50.000 colleagues across Europe.
- Owning the strategic direction of the Customer Care and CX product
- Managing complexities arising from multiple delivery teams and stakeholders
- Leading the translation of business goals into ambitions on a complex level
- Evaluating customer insights to guide product development
- Communicating objectives and roadmap areas for complex products
- Acting as a span breaker to ensure effective communication flow across teams
- Ensuring effective discovery and delivery processes within complex products
- Managing expectations and stakeholder relationships at a senior business level
- Expertise in managing complex products at a strategic level
- Experience in fostering a transparent and trust-based work environment
- Strong management skills with the ability to exemplify company values and principles
- Competence in providing constructive feedback and support
- Capability to plan and execute strategies within a 1–3-year horizon, with flexibility for tactical adjustments over shorter periods
- International teams & exciting tasks
- 30 days vacation & company pension plan
- Employees discount & Fitness Collaborations
- Training & Education
- Open corporate culture & Teamwork
- Mobile work (50/50)
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