Process Manager – Order Management

Boehringer Ingelheim

Job Description

At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. Now, we are powered by 52,000 employees globally who nurture a diverse, collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve.

The Position

As Process Manager in our Order Management team, you will take part in transforming Supply Chain Management at Boehringer Ingelheim. You will be working in a globally operating team that designs, builds and continuously improves our global Supply Chain Processes. The scope for this position focuses on the Order management processes within Order to Cash. These processes are supported by our global SAP system GBS United (SAP ERP). As part of our motivated team, you will have the opportunity to drive change within our Order to Cash community.


  • You will work in cross-functional teams to ensure the implementation and continuous improvement of our standardized processes in global projects.
  • Based on your expertise in Order Management, you will identify improvement opportunities and develop proposals in collaboration with stakeholders.
  • You will manage user communities and spread best practices for example in the training of key users.
  • Acting as third level support, you will encourage our daily operation of processes and applications.
  • Thanks to you, we can be sure that our processes and systems will always be compliant and in a validated state.
  • Furthermore, you will manage the execution and documentation of testing and training activities.
  • In strategic projects, you will identify improvement opportunities and develop proposals as well as manage the change together with our stakeholders.
  • You will manage external consultants and ensure their adherence to our standards.

  • Bachelor´s or Master´s degree in Business Administration, IT or similar with several years of experience in process management
  • Good SAP knowledge, for example SAP ERP SD
  • Experience in managing projects on your own, achieving your goals in time, budget and quality; consulting background preferred
  • Good analytical capabilities and problem-solving competence
  • Agile, accountable and entrepreneurial mindset with a dedicated solution- and result orientation
  • Dedicated team player with can-do attitude and good communication skills, including preparation of documentation for presentations

Recruitment process:


Step 1: Online application - The job posting is presumably online until March 23, 2025.


We reserve the right to take the posting offline beforehand.


Step 2: Virtual meeting in the period from mid till end of March


Step 3: On-site interviews beginning of April


With us, you can grow, collaborate, innovate and improve lives.

We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth.

Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.

Want to learn more? visit https://www.boehringer-ingelheim.com

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