Creative Service Director (m/f/d)

Estée Lauder Companies GmbH

Job Description

The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company's products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique and more.

We are looking for a new Creative Service Director (m/f/d) in Munich

Creative Service Director (m/f/d)


  • Coordination of the design selling environments, display of products consultation areas, and transaction spaces.
  • Ensures the brand's image is consistent and properly expressed and maintained within guidelines set by the New York office to achieve a cumulative and synergistic effect in terms of architecture, and detailing merchandise layouts.
  • Provides designs, technical drawings and specifications to the market and chosen shopfitter for every new installation.
  • Communicates with regional design groups on store appearance; informs all parties involved of any updates and/or revisions to standard details.
  • Works closely with brand directors to ensure complete and articulated store presentation.
  • Negotiates with brands, vendors, and retailer design teams in order to find a solution where everyone benefits.
  • Ensures all brand designs and final products are adapted to any existing security constraints.
  • Educates the sales teams to become increasingly knowledgeable and self-sufficient in choosing locations that best suit the needs of brands.
  • Educates new and old shopfitters and updates them on new techniques, details, and directions for designs.
  • Updates shopfitters on materials for the brands and ensures best quality/cost ratio of the projects.
  • Investigates and interviews new shopfitters for future markets and projects.
  • Provides leadership, guidance, and management.
  • Provides input in assessing the performance of team members.

  • Formal training in architecture or interior design.
  • Leadership experience.
  • Experience in graphics, layout, and interior signage as well as an understanding of traffic flow and human scale.
  • Experience with the luxury goods industry.
  • Provided direction, coaching, and developmental opportunities for subordinates.
  • Good communication and human relations skills.
  • Strong analytical skills, the ability to identify critical concerns and prioritize, and problem-solving abilities.
  • Creative/innovative thinking.
  • The ability to handle a multitude of projects and issues at one time.
  • Excellent team player and interpersonal skills, and the ability to interact with all levels within an organization.

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