Product Manager Digital & Services (m/f/x)

Job Description
Sich etwas Neues trauen, über sich hinauswachsen und dabei die Grenzen des Machbaren neu definieren. Genau das ist es, was unsere Mitarbeitenden täglich leben dürfen und sollen. Um mit unseren Innovationen das Tempo vorzugeben und Großartiges zu ermöglichen. Denn hinter jedem erfolgreichen Unternehmen stehen eine ganze Menge faszinierender Menschen.
Die Mitarbeitenden von ZEISS arbeiten in einem offenen und modernen Umfeld mit zahlreichen Entwicklungs- und Weiterbildungsmöglichkeiten. Unsere Kultur ist geprägt von Expertenwissen und Teamgeist. All das wird getragen durch die besondere Eigentümerstruktur und das langfristige Ziel der Carl-Zeiss-Stiftung: Wissenschaft und Gesellschaft gemeinsam voranzubringen.

Heute wagen. Morgen begeistern.

Vielfalt ist ein Teil von ZEISS. Wir freuen uns unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion, Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität auf Ihre Bewerbung.

Jetzt bewerben! In weniger als 10 Minuten.

Seeing beyond - future of medical technology

For more than 100 years, ZEISS medical technology has been driving progress in ophthalmology and microsurgery.

In ophthalmology, our solutions help to maintain and improve people's vision at every stage of their lives.

In microsurgery, our solutions enable targeted interventions on diseased tissue so that small and sensitive organs continue to function optimally.

Medical technology from ZEISS supports medical professionals in improving the lives of patients worldwide.

The fact that our actions have a direct impact on people's well-being is what drives us every day.

  • You will shape offerings within the Connected Customer Care (CCC) service portfolio for microsurgery

  • You create positive experiences for our customers by depicting the services of tomorrow

  • You become a pivotal player in implementing the microsurgery service growth strategy and step into a driver seat for leading sub-streams

  • You guide a multidisciplinary team to continuously expand CCC use cases while constantly weighting cost of implementation and value against each other

  • You support to develop and pioneer an iterative service product development process that sets standards for ZEISS Meditec

  • Early identification of market trends and competitor analysis for developing a CCC 2.0 roadmap, including requirements specifications and buisness plans, is also part of your job description

  • You ensure the economic success of CCC by further developing the business model in line with the strategic corporate and portfolio orientation

  • You constantly compare the expected customer benefit with the actual benefit, and define measures for continuous improvement

  • With this role you represent also the digital transformation of a successful traditional company


  • A successfully completed degree in natural sciences, economics or engineering

  • Minimally 3 years of professional experience in product management, preferably in medical technology

  • A good understanding about iterative product development

  • Ideally have application knowledge in microsurgery (dental, neuro, ENT)

  • A high degree of initiative and an entrepreneurial mindset

  • The ability to develop and pursue convincing concepts through conceptual thinking and creativity

  • Convincing presentation skills and willingness to travel

  • A very good command of German and English, both written and spoken

  • The pleasure to build up something new and to go new ways

View More