Job Description
DWK Life Sciences GmbH is a company of the DURAN-WHEATON-KIMBLE Group. We are world's leading manufacturer of laboratory glassware. The DURAN®, WHEATON® and KIMBLE® brands stand for high quality, safe and innovative products, supported by reliable logistics. We produce our world-renowned glassware at 13 locations in Europe, America and Asia.
Join Our Team as a Key Account Manager (m/f/d) in the Laboratory Channel
At DWK Life Sciences, we're looking for a driven and strategic Key Account Manager to spearhead the sales efforts within our Laboratory Channel business. This is your opportunity to make a real impact by building lasting relationships, driving growth, and collaborating with a dynamic global team.
- Own the Full Sales Cycle: Manage and drive the entire sales process for top accounts, from initial engagement to closing, ensuring long-term success and growth.
- Customer-Centric Culture: Be the face of our customer-first approach through face-to-face meetings, networking, and continuous engagement to strengthen relationships.
- Revenue & Forecasting: Take full responsibility for forecasting, business cases, and ROI strategies while driving revenue growth.
- Strategic Expansion: Collaborate with leadership to develop strategies to expand our business relationships and grow long-term networks.
- Share of Wallet: Develop and execute account-specific roadmaps to increase share of wallet, leveraging customer portfolio analysis to align with DWK Life Sciences' capabilities.
- Bridge Communication Gaps: Serve as the vital link between key accounts and internal teams to ensure smooth, operational success.
- Problem Solving: Address challenges and customer concerns proactively to maintain strong, trusting relationships.
- Sales & Marketing Collaboration: Partner with the marketing team to create tailored sales action plans and marketing initiatives that resonate with customers.
- Market Intelligence: Stay ahead of market trends and monitor competitive activities to ensure our position as an industry leader.
- Experience: A successful track record in Key Account Management, particularly in the Pharma or Life Sciences sector, where you've supported large enterprise customers in a fast-paced, target-driven environment.
- Scientific Insight: A strong foundation in scientific studies and an understanding of the importance of building trusted customer relationships at all levels.
- Strategic Thinking: The ability to think critically about business, product, and technical challenges and turn them into opportunities.
- Collaboration Skills: A team player who thrives in cross-functional collaborations, but also demonstrates resilience and perseverance when working independently.
- Language Proficiency: Excellent communication skills in English and German, both written and verbal.
- Tech-Savvy: Knowledges in Salesforce or other CRM systems, along with strong skills in Microsoft Office (Word, Excel, PowerPoint).
- Exciting Career Opportunity: A challenging role with a long-term perspective in a forward-thinking company.
- Growth Potential: Excellent personal development and career progression opportunities.
- International & Dynamic Environment: Work in an ever-evolving, global landscape with an entrepreneurial spirit.
- Short Decision Paths: A culture where ideas are valued, and you can quickly make an impact.
- Flexibility: Enjoy a combination of on-site and remote work to maintain work-life balance.
- Innovation-Friendly: Plenty of opportunities to bring your ideas to the table and take part in impactful projects.