Global Digital Ecosystem Processes & Operational Excellence Lead (m/f/d)

Olympus Europa SE & Co. KG

  • Hamburg
  • Post Date: 10. December 2024
Job Description

At Olympus, we are committed to our purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Olympus Europa, headquartered in Hamburg, Germany, serves the EMEA (Europe, Middle East, Africa) region and employs 6,900 people in 31 countries. For more information, visit our website.


  • Performance optimization: lead continuous improvement initiatives for the performance, processes and governance structures of Commercial and R&D teams within the digital ecosystem by implementing cutting-edge methods, tools and best practices
  • Process excellence: drive the design and implement advanced processes, governance frameworks and operational rituals that ensure seamless collaboration across Digital Solutions, R&D, Commercialization and other functional teams, enabling the successful release of digital products and solutions
  • Oversee processes: establish and oversee clear ownership of end-to-end processes, ensuring adherence to guidelines, optimal preparation and efficient facilitation of all agile product development and commercialization events, procedures and timelines
  • Thought leadership: act as a trusted advisor for key stakeholders in the organization and regularly seek input and feedback to gain insights into concerns, priorities and pain points to optimize collaboration; be an ambassador for cultural change towards agile, solution-oriented ways of working
  • Stakeholder alignment: foster seamless collaboration across the digital ecosystem (Endoscopy Solutions Ecosystem & Digital Unit) and other business functions, such as Sales, Marketing and Market Intelligence, ensuring alignment of processes and governance structures
  • Manage risks: identify potential risks and bottlenecks within processes and governance structures and develop mitigation strategies to address them
  • Enable stakeholders: ensure that relevant stakeholders and teams are educated on the established processes, governance structures and rituals

  • Education: master's degree in Business Administration, Healthcare Management, Engineering or a related field; MBA or an advanced degree preferred (focus on Digital Products or MedTech beneficial)
  • Experience: several years of professional experience in process consulting or management, ideally in the healthcare industry or a related field
  • Certifications: Lean, Six Sigma or similar certifications advantageous
  • Expertise: proven track record in designing and implementing agile product development, commercialization processes, ritual and governance frameworks within complex organizations
  • Industry knowledge: strong understanding of regulatory and quality assurance requirements in healthcare and exposure to digital technologies in medical settings
  • Process improvement: demonstrated success in leading initiatives to enhance business processes and adopt agile methodologies, creating value and driving high performance
  • Global collaboration: experience working in international environments, partnering with stakeholders across multiple regions
  • Commercialization skills: solid knowledge of launching and scaling digital products, including market analysis and business development strategies
  • Agile expertise: in-depth understanding of agile methodologies such as Scrum, Kanban and Lean and their application to product development
  • Problem-solving: strong analytical and problem-solving capabilities with attention to detail
  • Communication: excellent communication skills in English, with the ability to simplify complex concepts
  • Mindset and attitude: entrepreneurial mindset with a roll-up-your-sleeves attitude and solution-oriented approach
  • Team player: proven ability to inspire, collaborate and build consensus in dynamic and diverse teams
  • Critical thinking: commitment to challenging the status quo and fostering innovative thinking
  • Willingness to travel (~10%) and work across time zones as needed
  • Working style: organized, methodical and adept at managing time effectively
  • Lastly, a sense of humor is essential! While this role will be intense and challenging, it's equally important that we enjoy the journey together.

  • Flexible working hours, remote work possible (up to 60%)
  • 30 days of holidays per year
  • Modern office and inspiring working environment
  • Employee restaurant with live cooking and healthy food (subsidized)
  • Public transport ticket (100% subsidized) or free parking space
  • Company sport groups and inhouse company gym
  • Employee Assistance Program to support your health, mental and emotional well-being
  • Comprehensive company pension scheme
  • Company medical officer and vaccination offers
  • Childcare through our ‘Buttje & Deern' partner
  • Bike leasing
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