Job Description
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
The Bosch Thermotechnik GmbH is looking forward to your application!
Employment type: Limited
Working hours: Full-Time
Joblocation: Wernau (Neckar)
- As a part of our Bosch Home Comfort central service unit, you will work in a multicultural, dynamic and multidisciplinary Service IT and Operations team in the central customer service department and have the opportunity to delve deeper into the issues involved.
- You will contribute to IT and operational activities to improve our international service organization.
- Furthermore, you will support Service IT and Operations area in the preparation and roll-out of a central CRM solution in eight focus markets.
- In addition, you will help to align service processes across themes and work in an agile environment.
- Last but not least, by supporting the team of global process owners, you will gain experience in various areas such as service process management, engineering and management of market and customer requirements.
- Education: studies in the field of Business Administration, Economics or comparable
- Experience and Knowledge: confident use of MS Office; first experience of agile project management tools such as Atlassian Jira and CRM solutions as well as in the field of customer service is an advantage
- Personality and Working Practice: you are a person with strong interpersonal and communication skills to work effectively in a diverse and multidisciplinary team; you are structured, proactive and self-motivated; a fast learner with IT affinity
- Work Routine: partially mobile working within Germany possible
- Enthusiasm: passionate about working in the customer service environment and contributing to the development of the service business, willingness to learn and adapt to new technologies and processes
- Languages: very good in German and English
- Work-life balance: Flexible working in terms of time, place and working model.
- Health & Sport: Wide range of health and sports activities.
- Childcare: Intermediary service for childcare services.
- Employee discounts: Discounts for employees.
- Room for creativity: Space for creative work.
- In-house social counseling and care services: Social counselling and intermediary service for care services.
The recruitment contact or superior will be happy to provide information about the individual benefit plan.
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