Job Description
Wir betreiben eine der führenden Parking-Plattformen in Europa und digitalisiert die traditionelle Branche der Parkraumbewirtschaftung. Unsere Formel ist einfach: Ein motiviertes Team mit Fokus auf Technologie und Kundenfreundlichkeit sowie hohe Ambitionen treiben uns zu Erfolgen und schnellem Wachstum. Bist du dabei?
- You lead the end-to-end fine collection process, ensuring efficient data collection, evaluating process changes, and enhancing financial efficiency
- You define workflows to ensure efficient and lawful retrieval of car owner data, adhering to EU regulations and data protection laws
- You understand and adapt processes to accommodate international payment patterns
- You define, analyze, and monitor KPIs, implementing continuous improvement initiatives
- You develop and continuously refine processes to streamline all operational collection activities
- You work closely with internal departments to streamline operations and enhance the customer experience
- You obtained at least 4 years of proven experience in collections, (data) analytics, or a related field
- You possess strong critical thinking skills with a hands-on approach to problem-solving
- You are proficient in BI tools such as PowerBI, Tableau, or Metabase
- You demonstrate the ability to implement process-specific KPIs
- You have excellent communication and interpersonal skills
- You have strong problem-solving and decision-making abilities
- You are fluent in English; proficiency in German is highly desirable
- Flexibility: Our model allows you to tailor your work schedule to your unique requirements, ensuring maximum flexibility
- Equipment: Decide on your own equipment to work efficiently and comfortably
- Workation: Work in inspiring locations during your Workation for fresh ideas
- Development: Take advantage of our language courses or in-house training programs to learn new skills
- Catering: Fresh coffee from our portafilter machine around the clock for your energy and productivity. Discover the variety of Bella&Bona, our online cafeteria, or help yourself to our fruit basket or enjoy breakfast at the cereal bar
- Dress code: Dress in a way that makes you feel most comfortable
- Measurable goals: Our agile methods allow you to directly measure your impact on our product and company success
- Events: Celebrate our successes at our legendary team events and OKR parties
- Health: We support your health and fitness with EGYM to keep you active
- Security: Your workplace security is ensured by our profitable business model
- Profit sharing: Benefit from our Virtual Stock Option Plan (VSOP) and participate in the success of our company
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