Director, Business Process Excellence (F / M /D)

Job Description

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

Freudenberg Home and Cleaning Solutions is a Business Group of Freudenberg and a leading global supplier of branded cleaning systems as well as household and laundry care products. The portfolio includes brands such as Vileda®, and Vileda Professional®. The company employs more than 3,600 people and hosts a global distribution network .

You support our team as

Director, Business Process Excellence (F / M /D)


  • Freudenberg Home and Cleaning Solutions (FHCS) is looking for a visionary change agent to join our team as Director, Business Process Excellence.
    This is a unique opportunity to shape the future of our Business Process Management (BPM) landscape by enhancing efficiency, quality, and compliance across our global and diverse business functions.
  • Your Impact:
  • Strategic Development: Guide the design, implementation, and continuous improvement of business processes management methods throughout various functions of FHCS, ensuring alignment with overarching organizational strategic goals.
  • Process Mapping: Lead collaboration with key stakeholders from the business functions to jointly define end-to-end processes, standards and guidelines that are aligned to the BPM methodology.
  • Process Excellence: Establish and govern the BPM structure, driving a culture of continuous improvement, simplification, and standardization that is lived throughout FHCS.
  • Cross-Functional Coordination: Champion BPM through forming roles throughout FHCS and by providing the necessary technical tools needed to achieve successful outcomes.
  • Implementation: Coordinate between the business and IT to ensure seamless integration and implementation.
  • Change Management: Steer the adoption of BPM tools and methodologies, empowering process experts and ensuring organizational readiness for change.
  • Governance & Compliance: Ensure all business processes comply with Freudenberg's internal guidelines and control systems.


  • Educational Background: Degree in Information Technology or Business; advanced degree preferred.
  • Change Management Expertise: In depth knowledge and experience in ERP processes and its execution ideally experience in managing change during process roll outs.
  • BPM Expertise: experience in successfully developing and managing BPM tools, processes, and integration.
  • Languages: Business Level English and German.
  • Strategic and Operational Acumen: Ability to balance strategic vision with operational execution.
  • Process Improvement: Skilled in process improvement frameworks, including governance, standardization, and digitalization.
  • Communication: Ability to work cross-collaboratively with diverse stakeholders from various backgrounds.


International Opportunities

Grow in your career through international exchange and global job opportunities.

Personal Development

We offer a variety of trainings to ensure you can develop in your career.

Performance Related Bonus

When you have an impact, you can reap the rewards.

Sustainability & Social Commitment

We support social and sustainable projects and encourage employee involvement.

Diversity & Inclusion

We focus on providing an inclusive environment and recognize our diversity contributes to our success.

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