Job Description
About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.Equal Opportunity Employer
TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.
Position Overview:
The Administrative Assistant provides support to the Essen Ops Site lead and leadership team. Must be creative and enjoy working within a large, culturally-driven, global, results and community-oriented environment. The ideal individual will be capable of exercising good judgment in various situations, with strong written and verbal communication, administrative, and organisational skills, and the ability to balance/handle competing priorities.
Primary Responsibilities:
- The Administrative Assistant will be proficient in working independently on projects, from conception to completion.
- He/she must be able to work under pressure and handle a wide variety of activities and confidential matters with discretion including but not limited to the following: Travel management - request for approval, support team with travel arrangements
- Expense and Invoice management - filing monthly expense/Invoice reports - following local requirements global standards
- Assists with cross-functional internal and external meeting scheduling
- Perform general office duties and administrative tasks as needed
- Host for Executive visits both Telus Digital and Client visits
- Support the site leadership and co-ordinate initiatives that will improve dept engagement.
- 3+ years of administrative support
- Strong proficiency in English and German (C1 level) and good communication skills
- Proficiency in Windows, Google Workspace, Workday, Concur SAP
- Advanced expertise in local and global travel arrangements and management
- Strong analytical, presentation, and interpersonal skills
- Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, and external partners
- Ability to learn new software as needed
- Ability to conduct research and present data in a concise and well-written manner
- Ability to work independently and with professional discretion
- Excellent time management, and problem-solving skills
- Independent self starter, take initiative to manage programs and think outside the box for solutions. Take ownership.
- Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
- Advanced job opportunities in our internationally growing company
- Great office at the city center of Essen
- Positive international working environment
- Fun Floor with PlayStation, table tennis, and much more
- Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks
- Attractive employee referral bonus programs
- Intriguing and diverse responsibilities