Job Description
You would like to join the success in a growing digital ink jet market, and share your expertise with a highly motivated and professional team in Service and Support, for Industry Scale Digital Printing Systems?
Would you like to be the acknowledged domain expert, that is able to drive performance from technical data, in order to maximize the performance of our production printers?
We have an interesting offer for you, to work in a young, motivated and growing team.
- analyze technical and performance data of our Printers remotely, when help is needed at our production scale customers and develop improvement opportunities
- monitor and analyze performance and technical conditions proactively to drive improvements and ensure uptime
- support of technicians and customers, for technical questions, check-ups, remotely or on-site, driven by data analysis and monitoring
- conduct proactive and reactive actions either remote or at customer sites for knowledge transfer and training
- support of tests and analysis in-house and at our customers
- close cooperation with R&D related to product performance and improvements
- close collaboration with service tool development
- completed vocational education as a mechatronic technician, qualified further education andlong years of experience or a Bachelor degree in a technical course of studies with professional experience or comparable education as a minimum
- understanding of handling and structure of complex electrical-, mechanical and electronical systems including bus-systems.
- hands-on mentality with structured, self-paced working attitude, appropriate communication skills, reliability and a positive mindset to work in a team
- excellent written and verbal communication skills in German and good skills in English
- well established experience in working with Data Analytics tools and the ability to create and apply scripts or dashboards, using standard tooling
- A challenging, interesting and responsible job in a future-oriented and international workplace, with the social benefits of a large company.
- A working environment in which you can contribute your experience and personality
- An attractive salary, a flexible working time model and other social benefits of a large company, such as a company pension scheme and work-life balance
- 30 days vacation
- Bicycle leasing
- Discounted local transport ticket
- Individual development prospects and further training opportunities
- A team that is looking forward to your reinforcement