Business Expert S4/HANA EMEA Hub – Lead-to-Cash (f/m/x)

ZEISS

  • Jena
  • Post Date: 5. November 2024
Job Description

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes.


The successful candidates will be responsible for managing business requirements and designing required process adaptions. You will be required to have in-depth understanding of end-to-end business processes and business requirements that specifically focus within a SAP environment. You must have Excellent conceptual, results-oriented and communication skills, that will enable you to navigate through the complexity and pace of the ZEISS Fit4 programme.

Key Responsibilities

  • Manage (regional/segment-specific) business requirements (incl. business roles, data design) in the context of the global template SAP S/4HANA system in local fit-gap analyses under leadership of deputy/hub process owners for E2E Lead-to-Cash business processes

  • Drive adaptation of E2E Lead-to-Cash business processes (incl. process modelling) towards FIT4 goals of harmonization and standardization and liaise with entity business experts on preparatory work, e.g., data cleansing

  • Provide guidance for & steer junior hub business experts (e.g., requirements analysis, business process modelling)

  • Design and own test cases and conduct functional end-to-end tests in the SAP S/4HANA system

  • Actively contribute to the roll-in of assigned roll-in projects in a region (mainly within a segment, and, if deemed necessary by regional hub-lead, also across SBUs/ segments)

  • Contribute, as organized by training lead, to creation of training materials, and, if required, support end user training


  • Bachelor's degree in Business Informatics, Business Administration, Industrial Engineering, or related field

  • Up to 2 years of relevant professional experience with reference in Sales and Customer Relationship Management with Devices and/or Implants&Disposables

  • Understanding of E2E Lead-to-Cash business processes like Customer order management, Intercompany sales, Integration with sales-related processes & systems, e.g., RAR, CRM and Webshop interfaces

  • Proven experience with business requirements management and design of business processes

  • Experience with SAP R/3 (and ideally SAP S/4HANA) as well as relevant third-party business systems

  • Relevant industry knowledge

  • Excellent conceptual, results-oriented and communication skills

  • Ability to build networks and keenness to work in intercultural and interdisciplinary global team

  • Business fluent in English

  • Willingness to travel (at least 50%)

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