Customer Supply Chain Specialist (m/w/d)

Estée Lauder Companies GmbH

Job Description

Estée Lauder Companies Inc. is one of the world's leading suppliers and manufacturers in the cosmetics sector. We work with passion and enthusiasm on innovative beauty products in over 150 countries. Thanks to our creativity and entrepreneurial spirit, we maintain a leading position in the prestige beauty market.

For our Supply Chain Team in Munich we are currently looking for a "Customer Supply Chain Specialist (m/f/d)"

Customer Supply Chain Specialist (m/f/d)


  • Steering of Supply Chain processes for selected Key Account customers.
  • Managing incoming orders in SAP.
  • Optimizing service rates, fill rates and logistic costs.
  • Ensuring a smooth just-in-time delivery process.
  • Coordinating activities with and between our European distribution centers and our transportation service providers.
  • Collaborating with our brand teams to ensure punctual delivery of new launches and collateral materials.
  • Being the first contact person for all inquiries around order status, after-sales inquiries and reverse logistic.
  • Continuously improving the Supply Chain performance by analyzing key figures, maintaining scorecards, and by working closely in cooperation with Sales and internal Supply Chain partners.
  • Regularly exchanging with the Customer's Supply Chain team in the spirit of an Efficient Consumer Response.
  • Participation in local and international Supply Chain projects.

  • Master's or Bachelor's degree in Business Administration, Engineering, or a comparable education level.
  • First professional experience in the areas of Logistics / Supply
  • Excellent analytical and organizational skills.
  • Strong service orientation and confident demeanor when dealing with internal and external contacts.
  • Team spirit paired with a strong hands-on attitude.
  • Precise, independent, and result-oriented way of working as well as strong communication skills and problem-solving skills.
  • Good ERP knowledge (preferably SAP) and excellent MS Office skills (especially Excel, PowerPoint).
  • Initial experience in presenting to customers.
  • Excellent English, good knowledge of German is an advantage.

Our Supply Chain:
Learn about the Supply Chain organization of a leading global cosmetics company: its challenges, its global network, its speed-to-market and its continuous improvement process. Join the diverse Supply Chain team that works every day with high passion to make our Supply Chain a competitive advantage.


  • Holidays: Look forward to 30 days per year (even more with increasing length of service).
  • Employee discounts and other benefits: Benefit from attractive discounts on our products and interesting offers from our cooperation partners.
  • Remuneration: Holiday and Christmas bonuses are a matter of course for us.
  • Retirement benefits: Not an exciting topic, but a very important one! That's why we invest in your company pension scheme and support your capital-forming benefits.
  • Further training: Take advantage of our diverse training programme and continue to develop yourself individually.
  • Health: Your health is important to us, which is why we offer you various benefits as part of our health management.
  • Environment: Get involved with an international market leader with flat hierarchies and a high level of social awareness.
  • #makeyourcareerglow

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