Job Description
The ALDI Nord group is one of the leading food retailers. For over 110 years, ALDI has stood for the creation of the discount principle. Our mission is to provide people everywhere and anytime with their daily essentials: quality products at low prices - simply and quickly. This also includes making shopping as easy as possible for our customers. That's why we give our best every day and reinvent ourselves time and again. Combined talent and commitment - that is the POWER behind our success stories. Across Europe in 8 countries with around 5,400 stores and more than 91,000 employees. We are: Simply ALDI. Powered by people.
- Collaborate with design, marketing, and development teams to implement user-centered improvements and optimizations
- Design and execute qualitative and quantitative research methods about our digital channels including user interviews, usability testing, and surveys
- Utilize web/app analytics tools to track and analyze user interactions on website, app, and newsletters
- Take responsibility for our internal and external user testing pool, use it to gather insights quickly, and develop it further in terms of processes and tooling
- Combine qualitative research findings with quantitative data to create a comprehensive understanding of user behavior and preferences
- Monitor key performance indicators (KPIs) and metrics to assess the effectiveness of digital strategies and identify areas for improvement
- Evaluate and recommend changes to improve usability, accessibility, and overall effectiveness of digital channels
- 4+ years of relevant job experience
- Practical experience in designing and executing qualitative user research (interviews, card sorting,...)
- Strong knowledge of analytics tools (e.g. Adobe Analytics)
- Extensive experience in qualitative and quantitative data, you care deeply about grounding your decisions in data
- German: minimum C1 level & English: minimum B2 level
- Excellent problem solving skills to quickly understand abstract challenges our countries face and develope solutions
- Outstanding people understanding and communication skills to build relationships with colleagues at all levels of the organization
- A secured job at the inventor of the discount
- An open working atmosphere in which we value your opinion
- Flexible working hours and the possibility of mobile working
- A new office campus with daycare center, sports pavilion, innovative gastronomy concept, parking garage, ...
- A multifaceted and challenging job with a lot of room to shape the future of the company
- A powerful and pleasant working environment in a team that is looking forward to you!