Senior Program Manager, Global Procurement Operations (GPO)

Amazon Europe Core

Job Description

At Amazon, we're working to be the most customer-centric company on earth. The Program Management Organization (PMO) team under the Global Procurement Organization (GPO) is seeking an experienced Sr. Program Manager to help us build and expand on our change management process for GPO.

The person in this role will partner at all levels of the organization, make data driven decisions, and apply good judgement to manage escalations, competing priorities, and deliverables.

The person in this role will balance thinking big with realities of delivering on customer promises. Lastly, the Sr. Program Manager breaks down complex problems with no clear answers (and at times, conflicting data) into simple, innovative solutions and/or clear, measurable implementation plans.

About the team
Work/Life Harmony
Our team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Job ID: 2802591 | Amazon EU Sarl - A84


  • Lead and build the Change Management for GPO Programs and New Business Opportunities
  • Develop change management integration plans and roadmaps
  • Manage change management for large scale GPO programs from inception to completion
  • Develop Key Performance Indicators (KPIs) and success criteria for individual procurement initiatives and programs
  • Prepare and give detailed data-driven business reviews to senior management, focused on strategic programs and associated impacts
  • Clearly communicate the stories of the programs, their status and track actions
  • Ensure successful adoption of implemented GPO strategies through change management
  • Develop and manage the budget cycle process in collaboration with finance for GPO
  • Understand the technical requirements of our partners and work closely with the internal development teams to guide the direction of procurement activities
  • Execute strategic business objectives while working with key internal stakeholders to improve GPO with the latest internal and external information
  • Keys to success in this role include exceptional analytics, judgment, and communication skills

  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience in program or project management

Preferred qualifications

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Experience leading process improvements
  • Experience in Procurement transformation initiatives and the Integration of large scale business teams and processes (e.g. M&A, business development, etc).
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