Job Description
Are you interested in being part of a high visibility, strategic team focused on improving the customer experience? The Regulatory Intelligence Safety and Compliance team protects customers from products that are unsafe, illegal, illegally marketed, controversial or otherwise in violation of Amazon's policies while enabling our Selling Partners to offer their broadest selection of safe and compliant products. We are seeking an experienced Sr. Risk Manager to build out a new strategic program that will partner with product experts and industry leaders to identify new or emerging risks to customer trust.
About the team
Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Job ID: 2805061 | Amazon EU Sarl - A84
The successful candidate should have strong business, communication, and writing skills, proven ability to drive solutions to mitigate risk, and be capable of working independently in an ambiguous environment.
The successful candidate will also:
- Develop and implement novel solutions to triage and investigate risk reports from product experts
- Partner with external industry leaders and product experts
- Collaborate across cross functional teams – legal, operations, business, finance, data, and tech teams to continuously improve the program
- Deep dive industry and expert reports of potential emerging risks
- Provide data-driven and actionable insights to senior stakeholders to influence roadmaps and align on solutions
- Plan and conduct periodic business reviews with leadership team
- Embrace the use of data analytics to drive solutions, track improvements and reduce costs to serve
- Manage several projects simultaneously with precision and accuracy
- Develop key metrics and performance indicators to track progress against business objectives and measure results
- 6+ years of compliance, audit or risk management experience
- Knowledge of Microsoft Office products and applications at an advanced level
- Bachelor's degree or equivalent
Preferred qualifications
- Master's degree or equivalent
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Knowledge of basic SQL. Savvy with data.