Customer Experience Consultant (Cross Border Rail) (m/w/d)

Maersk

Job Description
Job Description
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
  • Owns and manages the customer experience
  • Has responsibility for end-to-end customer experience and inland transport planning
  • Drives projects and forms processes


  • We are looking for people who like to form processes, create new workstreams and are creative in their day-to-day work.
  • A general understanding of SCM services and inner European transports is a must.
  • English and German speaking person
  • Your role will contain the management of end to end rail shipments , FTL / LTL Shipment including financial aspects aswell as full customer ownership.
  • You would be daily in touch with vendors, Maersk teams all over Europe and Customers.

  • A job at the very heart of Maersk's commercial organization in which you will be part of a great diverse team.
  • Multi-stakeholder management at different levels and in different functions (commercial and operational).
  • A great team culture with people from multiple countries and varied experiences.
  • A competitive Salary.
  • Flexible Workplace Policy and working hours.
  • Access to internal training opportunities.
  • A performance-oriented but collaborative team.
  • Benefits likes Bike Leasing, Capital forming, Health Club Allowance, Annual leave Allowance and many more.
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