Senior Manager, SAP- Sales and CRM (m/w/d)

Job Description

Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

Nordson CORPORATION, a global leader in precision technology, is seeking a highly motivated and talented individual to join our team from Germany - remote as a a Senior Manager, SAP- Sales and CRM (m/w/d).

We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.


As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

The primary role of the a Senior Manager, SAP- Sales and CRM (m/w/d) is to manage talent, processes, projects, stakeholders. The role will also have functional ownership of the Sales and CRM areas of SAP.

Managing talent includes

  • Attract, develop, and lead a world-class IT Enterprise applications organization; develop a team culture of innovation, collaboration, and ongoing improvement.
  • Monitor resource capacity and demand to ensure optimal resource utilization and project staffing.
  • Foster a collaborative and inclusive environment where experimentation, learning, and adaptation are encouraged.
  • Set clear goals and objectives for the team and provide guidance for their professional development.

Managing projects and IS delivery includes

  • Collaborate with PMO and COE to deliver project objectives, timelines, prioritization, and implementation plans, ensuring cost effective, quality, and timely delivery of high-quality IT solutions.
  • Provide expert functional knowledge in the SAP Sales and C4C areas.
  • Ensure the project management system is timely and consistently updated to reflect project statuses
  • Responsible for the assignment of projects, project tasks, support desk tickets within functional area
  • Ensure integration with other functional areas and work well with other teams

  • Experience in the Sales and Distribution module in SAP ECC and S4P, as well as SAP C4C is a must.
  • Was part of at least one successful SAP S4 implementation
  • A Bachelor Degree in Information Science, Finance, Math, Engineering or other technical / business field is required
  • Minimum of 10-12 years of Information Systems experience with 8 years business applications experience required or the demonstrated ability to meet the job requirements
  • Project management skills are required

Functional Ownership means:

  • Ensuring a baseline is established for the functional area
  • Is self driven to have current knowledge of SAP innovations
  • Have an understanding of the capabilities of SAP's tools and knowledge what the software can and cannot do
  • Drive implementation of standard processes while meeting customer needs
  • Have a mindset of continuous improvement and simplification when designing, reviewing, and approving solution approaches
  • Assist IS leadership in development and execution of an SAP roadmap
  • The candidate must have an expert understanding of the functional or technical area assigned and a good understanding of the interrelationships with other functional areas, and strive to keep current on new technology development.
  • Have a good understanding of the processes before and after the area of expertise with a great cross functional understanding
  • Prepare and present regular status reports and dashboards to executive leadership, providing insights into project status, risks & issues, trends, and identified opportunities for improvement
  • Collaborate with key stakeholders to understand business needs, priorities, and expectations. Support development of business cases and project charters
  • Ensure strategic alignment through prioritization, resource capacity management, key result tracking and program management to achieve strategic vision

We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development.

About Nordson CORPORATION

At Nordson CORPORATION, we understand that diversity and inclusion are vital to our success, and we are committed to creating a culture of belonging for all employees. We are an equal opportunity employer and welcome candidates of all backgrounds, experiences, and perspectives to apply.

Our recruitment process is designed to identify the best qualified candidates for the role, and we are committed to ensuring a fair and equitable interview process. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included.

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