Job Description
At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible.
Here in Germany, you'll help evolve and grow our business.
Head (f/m/d) of HR Operations
What you will do:
In the role you will lead different HR relevant projects like the review of the strategy for HR People Services / Operations (including strategies for Service Management, Payroll, Data Management, etc.) or participate in initiatives to improve employee experience. You will manage relationships with internal and external stakeholders as well as the provision of developmental activities for your team members. As Head of HR Operations you are responsible for leading our HR teams Payroll, HR Delivery Services and HR Business Support and HR IT. You will plan, support and governance processes that enable effective service delivery planning activities. You should empower your HR leadership team in promoting a commercially-minded, customer-focused, efficient, cost effective and compliant HR function.
As Head of HR Operations you will support the Head of HR in managing risk in HR and people risk management in the bank. Further on, you will represent HR in respective cross–functional meetings.
- Deploying scalable and repeatable HR products and the long term interests of HSBC
- Ensuring global consistency and quality of HR products and services
- Ensure accurate and timely management of end to end payroll processing
- Ensure all regulatory and legislative requirements and correspondences are managed timely and accurately
- Management of people administration activities and local Executive and Regulatory Reporting
- Shape and develop the team and its processes towards an employee experience oriented approach and set up
- Management of data operations activities in local and global HR systems
- A degree in Business Management or equivalent and relevant HR experiences; including a familiarity with HSBC policies, processes, and compliance
- Strong leadership skills, experience in managing sizeable team of professionals as well as the ability to influence senior stakeholders and strong relationship management skills
- Be able to identify problems quickly and have foresight into potential issues
- Experience in steering and coordinating cross functional or international projects
- Flexibility, tenacity and resilience to deal with business demands during periods of high workload
- Knowledge of local labour law and relevant regulation is an advantage, e.g. GDPR
- Business fluency in German and English
Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.
- Work-life balance: We offer flexible working models such as flextime, home office and part-time options.
- Family friendliness: You find it hard to reconcile your family and your career? Not with us! Among other things, we offer (comprehensive/ wide-ranging) child care options in our company nursery schools.
- Development: At HSBC we never stand still. Thanks to HSBC My Career and HSBC University, we offer you the opportunity for continuous (personal) development and to acquire future skills. This includes helpful tools for individual career planning.
- Perks: Our company ticket, a company bike or discounts from our ‘Corporate Benefits' programme – will help you save money!
- Health: We offer a comprehensive range of health-related services such as medical check-ups, a family service or joint sports groups. Take your pick!
At HSBC Germany, we want all employees to feel that they belong and are treated fairly. Regardless of gender, age, nationality, family situation, religion, disability, sexual orientation or ethnic and social origin – your opinions will be heard and taken into account.
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