Job Description
We are creators of Flagship Retail experiences
serving the discerning travelling luxury consumer at home and abroad in the most coveted locations in Europe and China.
We are retailers serving retailers
supporting our brand partners with discerning customer acquisition through a suite of clienteling initiatives.
We are partners
of strategic global businesses attracting tomorrow's travelling luxury consumer today.
And we are hosts
welcoming 45 million guests who came to shop with us and dine with us in 2019.
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INGOLSTADT VILLAGE
Within an hour of the cultural melting pot that is Munich, which now boasts more theatres and galleries than any other German city, stylish Ingolstadt Village draws on its wealth of local historical influences, underpinned by the beauty of the Bavarian countryside and a famously welcoming atmosphere.
With more than 110 boutiques lining open-air, pedestrianised streets, the Village offers savings of up to 60% on the former recommended retail price of a unique edit of German and international fashion and lifestyle brands all year round.
The Village also has a wealth of restaurants and cafés offering menus to suit all tastes, including take-away culinary treats.
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WERTHEIM VILLAGE
Surrounded by turreted castles against a backdrop of wooded hills and ancient forests, Wertheim Village is located in the picturesque wine-growing region of the Tauber Valley, which Goethe believed to be the most beautiful in all of Germany. Calmer in temperament than neighbouring Frankfurt, the Village is a tranquil open-air oasis, taking inspiration from its setting on the Romantic Road to reflect its fairy-tale heritage.
With more than 110 boutiques lining pedestrianised, landscaped streets, Wertheim Village offers savings of up to 60% on the former recommended retail price of a unique edit of German and international fashion and lifestyle brands.
The Village also boasts restaurants and cafés offering menus to suit all tastes, including take-away culinary treats.
Title: Events Coordinator / Private Clients Services Coordinator (m/f/d)
Based At: Ingolstadt Village
POSITION SUMMARY:
The role of the Events Coordinator / Private Clients Services Coordinator (m/f/d) is to support the coordination and implementation of the PCS strategy for the Village to ensure optimal positioning, guest acquisition and thereby ensure footfall, spend and revenue targets. Working to and supporting the overall PCS and Hospitality Team.
KEY RESPONSIBILITIES:
To support the delivery of the PCS Events Calendar, The Apartment and PCS programs · Oversee and assist with set up of all in-village entertainment, and be on hand to welcome entertainers
- Ensure all stakeholders are up-to-date throughout various different events
- Tidying up of props used within the Village for events
- Liaising with different teams
- Administration tasks such as raising PO's for invoices and general support
- Assisting to co-ordinate and set up third party suppliers
- Ensure brand approvals and correct paperwork adhered too
- Ensure all correct internal procedures are followed from new supplier forms through to purchase orders, public liability insurance and legal approvals
- Preparing and helping to upload press coverage from events
- Working closely with the Assistant PR Manager
- Event calendar includes: Corporate events , HNW/VIP events – celebrities, ambassadors etc
- VIP events; Digital/social events – bloggers, influencers; Brand events; Campaigns events; Third party events
BACKGROUND AND SKILLS:
- Preferably educated to degree level or equivalent qualification
- Experience in the Hospitality/Luxury Brand Segment
- Good knowledge of the HNW market & retail/shopping fits
- Structured and methodical approach with high level of attention to detail
- Ability to build strong relationships with HNW guests, key partners, colleagues & stakeholders
- Ability to work in a multitasking role/environment
- Ability to stay calm under pressure and meet tight deadlines
- Self-starter & self-motivated. Able to work individually and as part of a team
- Excellent verbal, written, and interpersonal communication skills
- Excellent report writing, analytical skills
- Computer literacy (Microsoft office and Salesforce or equivalent database management system)
- Fluent in English and German, any other languages are benefitial
Why we're exceptional
The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you'll receive a generous salary and we'll also reward you through our Feel Good Programme which offers the following benefits:
Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
Social - Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.
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