IT-Anwendungsbetreuerin / IT-Anwendungsbetreuer (m/w/d)

m3connect GmbH

  • Aachen
  • Post Date: 2. October 2024
Job Description

Since 2001, we have become one of the biggest wireless internet service providers in Europe and as a technology leader we operate offices in Aachen, Munich, Karlsruhe, San Francisco, Sibenik and the United Arab Emirates. We provide wireless internet access with flexible network design. Beyond this, we also offer integration of a range of services, including digital signage, guest infotainment systems, VoIP, VoD and location based services – for clients in hospitality, fairs & conventions, finance, retail, healthcare and transport.

Solution Architect (all genders)* for Inflight WiFi Access Platform

As Solution Architect (all genders) you lead the architecture and development of a scalable, high-performing inflight WiFi access platform, ensuring seamless integration and user experience. Collaborate with international teams and external service providers to deliver robust solutions.


  • Architecture & Development: Lead the design and implementation of full-stack development projects, focusing on both frontend and backend systems within WiFi and AAA platform architectures (Radius, identity management).
  • Platform Integration & CIAM: Oversee the integration of WiFi platforms with third-party services for payments and account management, and manage the deployment of CIAM solutions using modern authentication protocols (OAuth, OpenID Connect, SAML).
  • WiFi Authorization & Networking Security: Ensure robust WiFi authorization mechanisms (captive management, 802.1X) and enforce networking security standards and protocols (TCP/IP, HTTP, DPI) to enhance overall security and performance.
  • Full-Stack Understanding: Drive the seamless integration of user interfaces with backend services and third-party APIs, ensuring a comprehensive user experience from the frontend to the backend.
  • International Team Collaboration: Lead international, interdisciplinary teams, managing relationships with external service providers to ensure smooth project execution and fostering effective cross-team collaboration.

  • Architecture & Development: Expertise in full-stack development (frontend and backend) and a strong foundation in WiFi and AAA platform architectures (Radius, identity management).
  • Platform Integration & CIAM: Experience with integrating platforms with third-party services (payments, account management) and proficient in deploying CIAM solutions, understanding modern authentication protocols (OAuth, OpenID Connect, SAML).
  • WiFi Authorization & Networking Security: In-depth knowledge of WiFi authorization mechanisms (captive management, 802.1X) and familiarity with networking protocols (TCP/IP, HTTP) and security standards (DPI).
  • Team Collaboration & International Cooperation: Proven experience in collaborating with international, interdisciplinary teams and skilled in managing relationships with external service providers.
  • Technical Leadership & Consulting: Ability to take on holistic technical solution responsibilities in complex projects, strong leadership and project management skills, and experience in technical consulting and requirement engineering.

  • Work in an agile company with a first-name culture and an open-door policy.
  • 30 vacation days plus additional special leave.
  • The opportunity for an extended break through our long-term vacation account.
  • Flexible working hours and the option to work remotely up to 2 days per week allow you to design your workday according to your needs.
  • Personalized professional and personal development opportunities.
  • In the office, enjoy free access to fruits, drinks, a candy bar, a pool table, foosball, and a fitness room.
  • Permanent employment because we value long-term collaboration.
  • Capital-forming benefits and an above-average contribution to company pension plans (bAV).
  • A collaborative environment with team events.
  • Lease a JobRad (company bike).
  • Childcare subsidy of up to 250 Euros per month.
  • IT equipment tailored to your needs.
  • Your ideas and innovations are always welcome.
  • You'll be part of a highly motivated team eager to develop something together.

Become part of the m3connect team as a Solution Architect (all genders).

View More