Job Description
Do you want to be part of the most international company in the world? A company that operates in more countries than any other and has been paving the way for international express deliveries since 1969? Would you like to be part of a company that connects people around the world and where value really does matter? More information on European Air Transport.It's not just about doing our best every day - the challenge is to find new ways to exceed our customers' expectations and to make DPDHL group sustainably better every day!
YOUR TASKS
The Senior Manager IT (f/m/x) is responsible for the strategic direction and operational management of the IT Department, the IT-personal, IT-applications and -technical infrastructure operations as well as the IT-Service Desk at EAT.
- Establish leadership and organizational structures as well as processes, which ensure, that the IT supports company strategy and targets in an optimal way by applying ITIL-Framework.
- Further development of EAT-IT-Management System.
- Deliver an high quality service to EAT staff to meet customer expectations.
- Foster strategic key topics digitalization and IT-governance in cooperation with Global Aviation IT and Global Aviation Programs.
- Be interface between EAT business partners and global IT functions to support on any related IT issue
- Sustainable setup and management of IT-application and -technical infrastructure operations as well as IT-Service Desk.
- Ensure reliable and safe airline operations and aircraft maintenance by provision of adequate IT- Services.
- Set and follow-up on IT- objectives in cooperation with management.
- Coach, inform, support and advise department representatives and other involved resources in dealing with IT- issues.
- Lead and coach own management team.
- Ensure properly trained staff are planned, identified, recruited and retained within department.
- Design, create, critique, evaluate, implement, execute and monitor IT business processes and standards including coordination of interfaces.
- Define personal targets, identify training needs, and carry out performance evaluations.
- Run, coordinate and promote Continuous Improvement within the department.
- Drive IT digitalization.
- Function as program sponsor for the implementation of the digitalization strategy.
- Presentation of IT investment and project proposals (BCAs, POAs) towards local and global management boards.
- Steering of IT based on clear KPIs.
- Close cooperation with top decision makers within EAT and the Group to achieve mutual results.
- Ensure right priorities and right course of actions as defined by balanced company goals.
- Promote a respect- as well as result-oriented style of management as well as a collaboration culture.
- Permanent orientation on current IT trends within own industry context.
YOUR PROFILE
- Completed studies (e.g. such as computer science, mathematics, statistics, physics or economics.) and several years leadership experience in a comparable IT position of a large organization.
- Experience managing a large team as well as IT projects across multiple teams.
- At least 10-years of relevant experience in IT Project Management and IT- Management,
- High knowledge in relevant technologies like applications, interfaces, database and network infrastructur.
- Strong methodical skills.
- Strong analytic skills paired with operational focus.
- High communication and cooperation capabilities.
- Competence to lead large as well as international teams.
- Fluent German and English skills.
- Advanced ITIL-, PMI- and ISO-certification favored.
- Multiple knowledge in different IT applications/tools e.g. project management, MS- Office, process management, databases, programming languages.
- Working at a Great Place to Work® for the globally most awarded TOP employer 2023.
- Attractive compensation & benefits package
- An exciting and challenging task in an international working environment with a tangible corporate culture
- Open feedback culture and a motivated team
BECAME PART OF THE TEAM
Do you feel addressed? Then we look forward to receiving your application documents via our online system.
Your contact person is Mr. Wolfrum, who can be reached at +49 (0) 341/ 4499 1774.
CONNECTING PEOPLE. IMPROVE LIVES.
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