Job Description
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Do you want to play in key part in scaling-up a new joining technology within E-mobility and Automation? Do you enjoy working in a "start-up" environment with premium technology, international business partners in a diverse and inclusive culture? Join us as
Technical Product Manager - Software & Data Interface (f/m/d)
Welcome to Atlas Copco Product Company in Geretsried, near Munich, the home of Flow Drill Technology (FDF), part of the IAS (Industrial Assembly Solutions) Division of Atlas Copco. We are seeking a candidate with a strong background in software development who will work closely with cross-functional teams to deliver value added solutions that meet market needs. You will act as the main contact person between the Product company and Atlas Copco customer centers worldwide for software and data interface related issues.
Your role:
This is a key position where you can make a difference. Your mission is to ensure the sustainable growth of the FDF product line, by providing Software & Data Interface solutions and related technical support to end customers and Atlas Copco customer centers worldwide.
Your main responsibilities include:
- Customer support and development: support Atlas Copco Customer Center teams in handling customer requests regarding IT interfaces and develop their local competence
- As the primary point of contact for IT and software requirements internally and externally, lead the specification process for new projects inc. specification review to match customers' needs
- Prepare relevant business cases to prioritize Software & Data Interface developments/adaptations, to achieve strategic opportunities based on customer value and market trends
- Internal collaboration: Ensure good internal collaboration between Engineering, R&D and the Division Software-and-Data Interface teams
- Prepare project-specific standard software packages
- Develop customer-specific software adaptations to meet requirements and prepare project-specific standard software packages
- "Post project delivery" support: take ownership to fix customer's issues with deployed software together with the local and global service teams inc. error proofing, bug fixing and new version upgrades
- Provide training and create installation guidelines to facilitate full handover and closure to the local customer centers and service organizations
- Project Management: define project scope, plan delivery and follow-up project execution ensuring full transparency and a solid process to handle change requests.
- Academic degree in one of the STEM fields (Science, Technology, Engineering, Mathematics), preferably with focus on Computer Science or other relevant area
- Hands-on programming skills in C++, C#, Python & Java
- Expert knowledge of Data Interface protocols like MQTT & OPCUA
- High application knowledge around Software and/or data related solutions
- Good communication skills in English and German (minimum B2 level), in speaking and writing
- Ability to foster a collaborative mindset and communicate with different stakeholders at all levels
- Demonstrate full ownership and entrepreneurial spirit in driving projects to success
- Pro-active and flexible mindset to deal with new challenges and manage workload with "self-prioritization"
- You are not afraid to make errors and are willing to "learn by doing"
- You understand the dynamics of change management, support and service, and you drive for continuous improvement by challenging our ways of working and being opened for feedback and new ideas
- You enjoy working in an international working environment and are willing to travel internationally to meet customers and other parts of the global Atlas Copco organization
- A culture known for respectful interaction, ethical behavior and integrity
- A motivating environment in a diverse international team with flat hierarchies
- Potential to see your ideas realized and to make an impact
- Personal development with annual training or individual advanced training programs
- Family friendliness thanks to flextime, mobile work and 30 days of vacation per year
- Employee discounts on private leasing vehicles and for the online shops of our corporate partners
- Corporate Health Management with changing offers, company fitness and bike leasing
- Fair payment, company pension scheme and capital-forming benefits
- Permanent position as a basis for long-term cooperation