Job Description
Life is always about becoming… Becoming means going on a journey to be the best version of our future selves. While we discover new things, we will face challenges, master them and grow beyond our individual limits.Apply for a job at Mercedes-Benz and find your individual role and workspace to unleash your talents to the fullest. Empowered by visionary colleagues who share the same pioneering spirit. Joining us means becoming part of a global team that aims to build the most desirable cars in the world. Together for excellence.
Job-ID: MER0003COP
We put Mercedes-Benz Cars on the road - with enthusiasm and passion! Mercedes-Benz Cars Marketing & Sales (MS) encompasses the functions of Sales, After-Sales, Marketing, and Product Management for Mercedes-Benz Cars and is responsible for the development of the global sales organization.
Our goal is to successfully and sustainably shape the global distribution of Mercedes-Benz Cars, achieve the highest customer satisfaction, and continuously expand the success of our brands. Do you want to contribute to the success of the digital business of Mercedes-Benz Cars? Do you want to gain a cross-divisional and international insight into an exciting, worldwide, KPI-based (Key-Performance-Indicator) target management? Are you interested in the topics of tracking and data activation and are you passionate about digital transformation? Then the internship advertised in our team is just right for you!
We, the CX Measurement & KPI Governance Team, are transforming the way Mercedes-Benz manages the relationships with customers through our platform. We are responsible for collecting refining and implementing new ideas, ensure our analytics provides powerful insights and establish new processes addressing specific customer needs. In addition, we monitor the performance and achievement of objectives during the current year, which we prepare using a digital dashboard for the top management. In doing so, we work closely with the involved teams, departments and regions as well as markets.
Your tasks in detail:
- You will take on the preparation, execution, and follow-up of various committee meetings and video conferences - this includes creating presentations, developing project documents and communicating with involved stakeholders in the HQ and worldwide
- You will support the setup and monitoring of the information security requirements
- You will ensure the project documentation is available in the target platforms (e.g. Confluence, ServiceNow, LeanIX)
- You will support the roll-out of the project into new markets including and the addition of new features functionalities
- Studies in the field of Computer Science, Engineering, or a comparable studies
- Knowledge of Jira, Confluence and proficient use of MS-Office and MS PowerBI. ServiceNow and LeanIX is desirable.
- Experience with Cloud storage infrastructure / SFTP server setup
- Knowledge of the customer journey, especially the relevant marketing touchpoints, is an advantage
- Project management/sales or marketing knowledge desirable
- Proficiency in English - German knowledge will be a plus
- Very good communication skills
- Analytical and intercultural competence
- Structured and goal-oriented working method
Additional information:
It doesn't work completely without formalities. When sending your online application, please attach your CV, certificate of enrollment, current performance record, relevant certificates, if applicable proof of mandatory internship and the standard period of study (max. 5 MB) and mark your application documents as "relevant for this application" in the online form.
Please find the criteria of employment "here".
Citizens of countries outside the European Trade Union please send, if applicable, your residence / work permit.
We particularly welcome online applications from candidates with disabilities or similar impairments in direct response to this job advertisement. If you have any questions, you can contact the local disability officer once you have submitted your application form, who will gladly assist you in the onward application process: [email protected]
Please understand that we no longer accept paper applications and that there is no right to get your documents returned.
If you have any questions regarding the application process, please contact HR Services by e-mail at [email protected] or by phone: 0711/17-99000 (Monday to Friday between 10 a.m. to 12 a.m. and 1 p.m. to 3 p.m.).
- Meal-Discounts
- Mobile Phone possible
- Discounts for employees possible
- Annual profit share possible
- Events for employees
- Coaching
- Flexitime possible
- Hybrid Work possible
- Health Benefits
- Company Retirement
- Mobility offers
- Barrier-free workplace
- Good public transport
- Parking
- Near-site Childcare
- Inhouse Doctor
- Canteen, Café