Job Description
We are creators of Flagship Retail experiences
serving the discerning travelling luxury consumer at home and abroad in the most coveted locations in Europe and China.
We are retailers serving retailers
supporting our brand partners with discerning customer acquisition through a suite of clienteling initiatives.
We are partners
of strategic global businesses attracting tomorrow's travelling luxury consumer today.
And we are hosts
welcoming 45 million guests who came to shop with us and dine with us in 2019.
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INGOLSTADT VILLAGE
Within an hour of the cultural melting pot that is Munich, which now boasts more theatres and galleries than any other German city, stylish Ingolstadt Village draws on its wealth of local historical influences, underpinned by the beauty of the Bavarian countryside and a famously welcoming atmosphere.
With more than 110 boutiques lining open-air, pedestrianised streets, the Village offers savings of up to 60% on the former recommended retail price of a unique edit of German and international fashion and lifestyle brands all year round.
The Village also has a wealth of restaurants and cafés offering menus to suit all tastes, including take-away culinary treats.
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WERTHEIM VILLAGE
Surrounded by turreted castles against a backdrop of wooded hills and ancient forests, Wertheim Village is located in the picturesque wine-growing region of the Tauber Valley, which Goethe believed to be the most beautiful in all of Germany. Calmer in temperament than neighbouring Frankfurt, the Village is a tranquil open-air oasis, taking inspiration from its setting on the Romantic Road to reflect its fairy-tale heritage.
With more than 110 boutiques lining pedestrianised, landscaped streets, Wertheim Village offers savings of up to 60% on the former recommended retail price of a unique edit of German and international fashion and lifestyle brands.
The Village also boasts restaurants and cafés offering menus to suit all tastes, including take-away culinary treats.
People Services Advisor / HR Coordinator (m/f/d)
Something Extraordinary Every Day
As our People Services Advisor / HR Coordinator (m/f/d) – German speaking you will be responsible for supporting the business across a wide range of HR activities including learning and development, succession planning, employee benefits, pensions, payroll schemes, recruitment, onboarding, talent management and communications to employees. The HR Services Advisory Team is part of the Central HR Services Team and supports a population of approximately 1200 employees and 100 Consultants across Europe.
This role is hybrid and you will be required to work onsite at Ingolstadt or Wertheim Village 3-4 days a week.
What you will be doing
The key responsibilities of this role will include some or all the following:
- Manage critical administrative tasks for the Country including on-boarding process, equipment set-up, people systems maintenance, liaising with new joiners and line managers, payroll and benefits set up
- Take full ownership and responsibility of People administrative and transactional services including:
Monthly payroll input, benefits & pensions administration, involving third-party suppliers and government bodies
Provide ad-hoc Learning & Development administration
End-to-end systems and data maintenance administration
Complex employee relations administration
Compensation management administration
People experience and recognition administration
- Prepare and issue all relevant correspondence to employees (e.g. contracts, change of role, promotions, references, mortgage letters, employee relations matters etc.)
- Manage critical administrative tasks within the end-to-end leavers process
- Pro-actively build, maintain and refresh local employment law knowledge
What makes you special
We are looking for an individual who can display the following experience and skills:
- 2+ years general People Services / HR, Payroll, Benefits administration – this is essential
- Proficiency in English & German both spoken and written – this is essential
- Knowledge of People / HR systems is an advantage (Service Now, SuccessFactors, ADP)
- Knowledge of European employment law is an advantage
- Demonstrates exceptional communication and interpersonal skills
- Confidently places the employee/line manager/colleague in the centre of everything
- Demonstrates exceptional communication and interpersonal skills
- Focus on quality delivery of services whilst maintaining the speed of delivering services
- Proactively identifies new areas of learning and uses newly gained knowledge and skill on the job
- Even in difficult situations, focuses on the positives and encourages others to do the same
- Is approachable, non-judgmental and open-minded
There's no one quite like us
The Bicester Collection are the worlds' leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.
Our Vision is to be the best shopping destination in the world.
Our Mission is to make the lives of others better including our brands, our guests, our people and our communities.
Our Brand Promise is to offer something extraordinary every day.
Our Five Values are the glue that bind us together and allows us to lead ahead:
- Authenticity - Always do the right thing
- Innovation - Think outside of the box
- Passion - Do what you love and love what you do!
- Critical Thinking - Challenge the obvious
- Vision - Be mission driven always
Why we're exceptional
The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you'll receive a generous salary and we'll also reward you through our Feel Good Programme which offers the following benefits:
- Lifestyle - Our Lifestyle benefits include life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
- Physical - Our Physical health benefits include private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
- Mental – Our Mental health benefits include access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well respected mental well-being apps.
- Social - Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.
Come and live your story with us
At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged
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