Job Description
With over 120 years of experience and more than 17,000 employees in over 20 countries, Daiichi Sankyo is dedicated to discovering, developing, and delivering new standards of care that enrich the quality of life around the world.
In Europe, we focus on two areas: The goal of our Specialty Business is to protect people from cardiovascular disease, the leading cause of death in Europe, and help patients who suffer from it to enjoy every precious moment of life. In Oncology, we strive to become a global pharma innovator with competitive advantage, creating novel therapies for people with cancer.
Our European headquarters are in Munich, Germany, and we have affiliates in 13 European countries and Canada.
For our Daiichi Sankyo Europe Headquarters in Munich we are looking for a:
Manager Commercial Training Oncology Europe (m/ f/ x)
The Position:
The Manager Commercial Training Oncology Europe will play a pivotal role in shaping the commercial success of Daiichi Sankyo's oncology portfolio by designing and implementing comprehensive sales training programs. This position will ensure that the commercial team is equipped with advanced product knowledge, market insights, and customer engagement skills to drive business growth across Europe. The Manager Commercial Training Oncology Europe will report to the Head of Training Oncology Europe and work closely with the Director Scientific & Product Training (for scientific and clinical content integration) and the Senior Manager Skills & Capability Development (for skill and capability alignment).
The job holder will work in close collaboration with the National Training Managers in our European affiliates for localization and adaption of training materials to ensure commercial training programs are tailored to local training needs, regionally defined quality standards and content requirements are met in local markets and executed with excellence. Further close collaboration is expected with the Commercial Leadership Teams within the Headquarters and across European markets to understand training needs and business objectives as well as alignment with marketing strategies and product messaging.Proactively building and maintaining strong relationships with key stakeholders across the organization to ensure alignment and support for training initiatives is essential for success in this position.
- Sales Force Onboarding and continuous Training & Development:
- Design, develop, and deliver blended onboarding and training programs for the commercial team, focusing on product knowledge, market dynamics, sales techniques, customer engagement and competitive positioning to ensure rapid integration and productivity
- Create engaging training materials utilizing several training channels that deliver against defined business goals in oncology, including presentations, e-learning modules, workshops, role-playing exercises and other formats in collaboration with local markets that can be rolled-out in the affiliates
- Implement continuous education initiatives to keep the sales team updated on new products, market changes and advanced selling and customer engagement strategies.
- Align onboarding and continuous training programs with long-term business objectives and market strategy
- Collaboration and Coordination:
- Work closely with the Director Scientific & Product Training to integrate scientific and clinical data into sales training programs, ensuring the sales team can effectively communicate product benefits and clinical outcomes
- Coordinate with the Senior Manager Skills & Capabilities Development to align on skills and capability training, ensuring that commercial training includes elements of communication, negotiation, account management and relationship-building skills
- Foster cross-functional collaboration to leverage diverse expertise and ensure cohesive training strategies
- Assessment and Evaluation:
- Develop assessment tools and metrics to pro-actively evaluate the effectiveness of training programs and the performance of sales team members. Provide quality reports to senior stakeholders at DSE and in the affiliates. Take the necessary corrective measures to ensure that business goals are achieved
- Conduct regular training needs assessments to identify gaps and areas for improvement in commercial customer-facing roles and review on a regular basis in close collaboration with National Training Managers and First Lines Sales Managers
- Utilize data-driven insights to continuously refine training programs and ensure they meet evolving business needs
- Market and Competitive Insights:
- Stay informed about market trends, competitor activities, and industry best practices to incorporate relevant insights into training programs.
- Provide the sales team with actionable market intelligence to enhance their selling strategies and tactics.
- Training Delivery and Facilitation:
- Implement innovative training methodologies to enhance engagement and retention of training content and ensure training programs are culturally sensitive and compliant with local regulations across various European markets
- Facilitate train-the-trainer sessions, workshops, and seminars both in-person and virtually, ensuring high levels of engagement and participation.
- Work effectively with partner companies and external specialist agencies to ensure optimal design and delivery of training and development programs and activities, whenever internal resources are not sufficiently available. Furthermore he/she is able to critique the effectiveness of agency performance and takes effective measures when underperformance has been identified
- Foster a culture of learning within the oncology business unit through collaboration between the different learning teams across the company to streamline training offers and create an attractive training offer to retain and attract critical oncology talents
- The job requires up to 20% travel
- Advanced university degree in Business, Marketing, Life Sciences or related field required (Minimum bachelor's degree, preferably master's degree)
- Minimum of 5 years of experience in sales training, preferably within the pharmaceutical or healthcare industry with significant experience in oncology
- Experience as a sales representative is a strong plus
- Work experience in an affiliate / country setting in a training / development role is preferred
- Experience in working with blended learning approaches and learning experience platforms
- Excellent communication / presentation/ facilitation skills as well as attention to detail and a strong commitment to quality output
- Preferably certified in personality profiles and psychological diagnostics
- Comfortable navigating the heterogeneous landscape of country-specific rules and regulations across Europe
- Willingness to approach and solve unprecedented challenges in the context of our rapidly growing portfolio and resulting training needs
- Ability to manage multiple tasks, prioritize, meet deadlines and plan and manage budget supported by the training operations manager
- Team player, open-minded, flexible, proactive, motivated and willing to learn and develop
- Proven ability to successfully work within a matrix environment and possession of high-level project management skills
- Willingness and ability to work in an international environment
- Fluent in English (written and spoken). Proficiency in another European language is a plus.
- Excellent Benefits
- Work-Life Balance
- Growth and Development
- Health and Wellbeing Support