Job Description
OUR MISSION
All of us at IONITY are driven by the belief that powering an EV across Europe should be so carefree that soon you'll never even think about it again. Over the coming years, driving an EV will increasingly mean freedom for everyone. Freedom to power your dreams across borders. To travel anywhere in Europe. To hop in, and only then decide where you're going.Join the IONITY Operations Team as a Field Service Technician!
We are seeking a dedicated Field Service Engineer (f/m/x) - Sweden to join our team and provide diagnostic and technical support for our High Power Charging (HPC) Stations. In this role, you will travel within a defined region to perform maintenance, troubleshooting, and repairs on our existing HPC Stations. Familiarity and comfort with these facilities are essential. Ideally, you are based around Stockholm or other northern areas of Sweden.
Responsibilities:
- Provide technical support in order to minimize system downtime.
- Onsite root cause analysis, service, repair and maintenance actions.
- Ordering and handling of spare parts for our HPC stations.
- Debug systems and perform remote diagnostics on field failures by reviewing data logged.
- Support in developing processes, documentation and diagnostic knowledge for standard service actions.
- Recognize trends and patterns in field failures and feedback to the central team to drive improvements.
- Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place.
- Professional certification as electrician (Fagbrev Gruppe L eller Automatiker, gruppe H er et pluss).
- Driver's license.
- Additional certificates in the area of Environmental, Health and Safety are welcome.
- Appr. 2-3 years of professional experience as a Field service technician, ideally with a similar technical equipment.
- Experience with EV chargers, low voltage distribution, automation- and IoT systems is an advantage.
- Availability for off-hours calls and work.
- Technical degree in Electrics or equivalent.
- Ability to work and communicate effectively with external service providers.
- Written and oral communications skills in English and Norwegian/Swedish. Additional European languages a plus.
- Strong ability to be self-directed and work independently, with strong organization and documentation skills.
- Exceptional capacity for managing simultaneous activities and challenges.
- Skilled with common workplace and database software (MS Office).
- Ability to read and interpret mechanical drawings and electrical schematics.
- Competitive Salary & Benefits: Receive an attractive compensation package, flexible working hours, and remote work possibilities.
- Flexible Work-Life Balance: Enjoy the freedom of trust-based working hours, along with flexible and remote work options to harmonize your career with personal life.
- Comprehensive Onboarding & Training: Start strong with our thorough onboarding and continuous training programs, ensuring you have all the tools for success.
- Personalized Development: Leverage an annual training budget to tailor your professional growth with guidance from your supervisor.
- Continuous Growth Opportunities: Explore numerous avenues for both professional and personal development.
- Valuable Industry Experience: Kickstart your career in the E-Mobility industry and be part of the pioneering efforts in high-power charging technology across Europe.
- Innovative Work Environment: Engage in an exciting role within a dynamic, growing company at the forefront of the electromobility sector.
- Sustainability Commitment: Be a part of our mission to revolutionize electric travel and contribute to a greener future with our pragmatic approach to sustainability.
- Diverse & Multicultural Environment: Join a vibrant workplace with colleagues from over 30 nationalities, celebrating diversity every day.
- Dynamic Corporate Culture: Thrive in an open and inclusive corporate culture with flat hierarchies and swift decision-making processes.
- Generous Vacation Policy: Benefit from an ample vacation policy, including extra days for special occasions, ensuring you have time to recharge.
- Company Perks: Enjoy additional benefits such as a technical company car and a dog-friendly office.
- Vibrant Social Scene: Join us for lively company events, including summer parties, Christmas celebrations, and more.